Matthew Macaluso Email & Phone Number

Tolleson, Arizona, United States

At BAM Financial Solutions, we believe that everyone deserves access to the financial resources they need to thrive, regardless of their credit history. As a leading provider of sub-prime lending solutions, our mission is to bridge the gap for individuals who face challenges accessing traditional credit.Risk-Based Pricing: Our approach to lending is.

Scottsdale, Arizona, United States

Insperity, a trusted advisor to America’s best businesses for more than 35 years, provides an array of human resources and business solutions designed to help improve business performance. Serving more than 100,000 businesses representing over 2 million employees, Insperity’s mission is to help businesses succeed so communities prosper. We provide a wide.

Greater Phoenix Area

Identify and assess market trends, competitive landscape, and client needs in the small and medium-sized enterprise (SME) segment to develop innovative solutions and strategies for U.S. markets as well as foreign markets.Analyze FX market trends, along with the clients needs, to identify potential business opportunities and co-create solutions such as.

Greater Phoenix Area

Develop and implement strategies to increase client engagement, usage and loyalty across OPEN products.Identify customer pain points and develop innovative co-created solutions to address any cases of vendor non-acceptance.Educate and grow OPEN card members through outbound, dialogic treatment, in order to inspire spend and increase loyalty among.

Arizona

• Performed initial client assessment and analysis to begin research process.
• Worked directly with agencies to license our Clarity tech.
• Initiated two key partnerships which resulted in 54% revenue growth.
• Supported Chief Executive Officer with daily operational functions.
• Prospected new customers by phone and email.
• Attended weekly meetings with the VP of Sales to discuss strategies.

Tempe, AZ

• Pursued a minimum of 400 new leads each month.
• Articulated and demonstrated product concepts and offerings to clients in terms that were easily understandable.
• Asked appropriate questions to identify prospects' needs and pinpoint the solutions that would be the best fit.
• Drove new business development through qualifying leads, building relationships and strategic sales.
• Built and cultivated a healthy pipeline of customers that was interested in partnering with the company.
• Stayed up to date on changing industry and product standards and trends related to lead generation in the Home Design and Repair vertical.

Arizona

• Prospected new customers by phone and email.
• Attended weekly meetings with the VP of Sales to discuss strategies.
• Developed a comprehensive training program for new sales associates.
• Promptly resolved all customer requests, questions and complaints.
• Developed quarterly and annual sales department budgets.
• Built relationships with new and existing customers to establish long-term business growth.

Scottsdale, AZ

• Delivered great customer experiences while providing technical support via Phone and Chat.
• Offered additional products and services that helped our customers reach their goals.
• Used a timely & professional approach to respond to chat & email tickets, as well as phone calls.
• Delivered value to the company through customer conversion, retention, and cross selling of our products.
• Remained focused in a fast-paced environment, helping as many customers as possible each day.

Scottsdale, AZ

• Delivered great customer experiences while providing technical support via Phone and Chat.
• Offered additional products and services that helped our customers reach their goals.
• Used a timely & professional approach to respond to chat & email tickets, as well as phone calls.
• Delivered value to the company through customer conversion, retention, and cross selling of our products.
• Remained focused in a fast-paced environment, helping as many customers as possible each day.

Tempe, AZ / Gilbert, AZ

• Responsible for delivering on KPIs for a team of anywhere from 15-30 C3 Sales and Support Agents.
• Able to understand metrics in a fast-paced call center environment, and positivity affect them via coaching. Some of those metrics include AHT, AOS, Conversion, Total Revenue, and Utilization.
• Number 1 ranked (out of 73) Supervisor for the months of November and December, 2015.
• Proven results in driving underperforming teams to the next level.
• Conducted weekly one-on-ones to review activity and performance.
• Prepared and lead team meetings, ongoing trainings, and initial training.

Tempe, AZ

Tempe, AZ / Scottsdale, AZ

• Helped facilitate the idea of a specialized team for our two most confusing, but profitable products.
• Helped to create and assisted on the presentation to upper management which was instantly green lit.
• Was one of the original 14 representatives chosen to start the team in a single one of our centers. This team later became its own department, growing from the original 14 to over 150 representatives, in all 4 of our.
• Held a streak of 29 consecutive months as the top grossing sales representative.
• Averaged between $300k and $500k per year.
• Was tasked with creating a "white glove" team to smoothly transition our most active users with Blackberries from Hosted Exchange 2007/2010 to Office 365. This was a great introduction to product management for me. I.

Tempe, AZ

Paradise Valley, AZ

• Established and maintained relationships with CEOs, CFOs, Finance VPs and other senior leaders in Arizona and Nevada.
• Leveraged industry expertise to create a one stop solution for new and existing clients. This included outsourcing products and software that we did not directly carry.
• Prepared proposals, negotiated pricing and other terms, closed deals and led account growth to consistent gains year over year.
• Youngest person in company history to hold this position.
• Inducted into the CompUSA Million Dollar Club 2 out of 3 years.

Paradise Valley, AZ

Paradise Valley, AZ

Paradise Valley, AZ

Paradise Valley, AZ

Bachelor'S Studies, General Studies

Bachelor'S Studies, System, Networking, And Lan/Wan Management/Manager

12

General studies.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance