Matthew Mallia Email and Phone Number

Responsible for all aspects of workforce planning within Enterprise Projects & Change (EP&C) including; supply and demand, stakeholder and vendor management, contract management, risk assessment, budgeting, recruitment, on-boarding, negotiating and deployment for the Business & Private and Consumer & Wealth portfolios.

Responsible for all aspects of our Graduate Program, including recruitment, on boarding, transition and learning and development. Provide support for enterprise programs such as our African Australian Inclusion Program. Internships and Industry Based Learning.Key Achievements:- Facilitated Assessments Centers where over 450 candidates attended- Successfully on-boarded over 90 new graduates- Recruitment of new and existing internships and vocational learning programs -… Show more Responsible for all aspects of our Graduate Program, including recruitment, on boarding, transition and learning and development. Provide support for enterprise programs such as our African Australian Inclusion Program. Internships and Industry Based Learning.Key Achievements:- Facilitated Assessments Centers where over 450 candidates attended- Successfully on-boarded over 90 new graduates- Recruitment of new and existing internships and vocational learning programs - Managed budgets - Enhanced the recruitment and on-boarding experience of graduates Show less

Provide leadership and support for a team of Program Managers and Consultants to deliver all aspects of People Leadership Fundamentals, leadership programs coaching, mentoring and our engagement survey (SUSU).Key achievments:- Over 1600 employess have attended one of our leadership programs- Reviewed and refreshed the People Leader Fundamental Expectations- Implemented immersion sessions and webinars for People Leaders- Reduction in costs per participant for leadership… Show more Provide leadership and support for a team of Program Managers and Consultants to deliver all aspects of People Leadership Fundamentals, leadership programs coaching, mentoring and our engagement survey (SUSU).Key achievments:- Over 1600 employess have attended one of our leadership programs- Reviewed and refreshed the People Leader Fundamental Expectations- Implemented immersion sessions and webinars for People Leaders- Reduction in costs per participant for leadership programs- Managed finances across five cost centres and came in under budget Show less

Managed all aspects of the Branch including operational functionality, staffing, sales, customer service, coaching, mentoring and business development. Guided, energised and inspired a team of customer and banking advisers, lead performance to ensure targets were met or exceded, lead by example and drove values of ownership and teamwork with focus on exceptional customer service.Key Achievments:- Built a number of third party referral networks which resulted in an increased average of… Show more Managed all aspects of the Branch including operational functionality, staffing, sales, customer service, coaching, mentoring and business development. Guided, energised and inspired a team of customer and banking advisers, lead performance to ensure targets were met or exceded, lead by example and drove values of ownership and teamwork with focus on exceptional customer service.Key Achievments:- Built a number of third party referral networks which resulted in an increased average of two Home Loan applications per week- Group and individual recuitment for LAM of all levels of Branch employees- Increased sales across a number of different products- Built the capability of our sales staff through coaching and mentoring- Developed training material for sales staff to build their capability- Set up a training room for the LAM- Closed a $14 Million Home Loan Gap in just over 6 Months- Managed 2 Branches at the same time Show less

Provided generalist employee and industrial relations advice to management and employees while ensuring an effective and responsive service to recruitment, remmuneration, training, development, change management and employee relations. Managed all aspects of the business including domestic and international suppliers, stock control, pricing, marketing and financesKey achievments:- Developed and implemented sales procedures- streamlined processes to become more effective and cost… Show more Provided generalist employee and industrial relations advice to management and employees while ensuring an effective and responsive service to recruitment, remmuneration, training, development, change management and employee relations. Managed all aspects of the business including domestic and international suppliers, stock control, pricing, marketing and financesKey achievments:- Developed and implemented sales procedures- streamlined processes to become more effective and cost efficient- Developed and implemented behaviour standards- Developed and implemented KPI's- Developed and implemented position descriptions- Negotiated contracts with suppliers to improve gross profit margins Show less

My Responsibilities as the Training Manager for Western Vic/Tas were:- Liaise with Regional and Area Mangers to identify the training needs required to meet business outcomes- Build clarity, capability and culture by developing and facilitating appropriate learning workshops- Coordination of learning workshops, facilitators, venues and resources- Measure and report the effectiveness of training completed- Build and maintain relationships with clients from different business… Show more My Responsibilities as the Training Manager for Western Vic/Tas were:- Liaise with Regional and Area Mangers to identify the training needs required to meet business outcomes- Build clarity, capability and culture by developing and facilitating appropriate learning workshops- Coordination of learning workshops, facilitators, venues and resources- Measure and report the effectiveness of training completed- Build and maintain relationships with clients from different business units- Facilitation of leadership workshops- Conduct performance, feedback and reviews- One on one and group coachingSome of my achievements were:- Developed new relationships in business units- Successfully took 11 staff members through a national restructure- Met weekly and monthly targets- Developed training consultants capability to deliver training programs Show less

Supported the organisation with scheduling and delivery of all systems, professional development and leadership programs nationally; to increase the capability of employees to enhance sales and the customer experience. Key achievments:- Worked on national projects- Consistently achieved high level of feedback from participants on how their skills and capabilities were enhanced from the training provided- Coached and mentored Team Leaders from other business units to increase… Show more Supported the organisation with scheduling and delivery of all systems, professional development and leadership programs nationally; to increase the capability of employees to enhance sales and the customer experience. Key achievments:- Worked on national projects- Consistently achieved high level of feedback from participants on how their skills and capabilities were enhanced from the training provided- Coached and mentored Team Leaders from other business units to increase their sales and service outcomes- Coached and mentored other team members- 6 weeks relief as the Training Manager - Obtained my Cert IV in training and assessment- Successfully completed DiSC and LSI accreditation- Facilitated all forms of systems, leadership, coaching and credit programs Show less

My responsibilities as a Branch Manager were:- Work with budgets to meet targets and continually look for ways to improve the effectiveness and efficiency of the team- Adhere to policy and procedures- Deal with complex problems- Manager, develop and motivate a team of 16 staff members- Conduct regular audits- Build and maintain relationships with internal and external customers- Recruitment of staff- Conduit performance, feedback and reviews- One on one… Show more My responsibilities as a Branch Manager were:- Work with budgets to meet targets and continually look for ways to improve the effectiveness and efficiency of the team- Adhere to policy and procedures- Deal with complex problems- Manager, develop and motivate a team of 16 staff members- Conduct regular audits- Build and maintain relationships with internal and external customers- Recruitment of staff- Conduit performance, feedback and reviews- One on one coachingSome of my achievements as a Branch Manager were:- Met weekly and monthly budgets- Increased new business written- Increased quality of service which were measured against customer surveys and mystery shopping- Conducted presentations to major clients on business proposals- Built a third party network that consistently brought in new business- Part of the first Future Now program which identified new leaders Show less

Identified and provided solutions to customers to help them achieve their goals for both personal and investment lending.Key achievements:- Number one lender in the area- Achieved over 100% of weekly and monthly targets - Developed five team members to become Personal Lenders- Guest on CBA TV for excelling in customer service- Built a number of successful third party referral networks