Matthew Markelon Email & Phone Number

Florida, United States

Miami/Fort Lauderdale Area

• Educate and train physicians, PAs, MAs, RNs, and office staff on spinal cord stimulation, radio-frequency ablation, and various Boston Scientific pain management solutions
• Collaborate with Territory Manager, Regional Business Director, and other Clinical Specialists to drive sales and enhance market share
• Attend implants in the O.R. of hospital accounts and assist in patient follow-up to ensure customer satisfaction and patient success
• Troubleshoot, program, and provide ongoing support for patients implanted with our products
• Conduct educational seminars for potential customers and patients to raise awareness of our pain management solutions
• Cultivate relationships with physicians, hospital and surgery center staff to ensure customer satisfaction and future business growth

Valencia, California

• Educate and sell patients on spinal cord stimulation, pain management, and requirements for implantation of device
• Provide quality consultation to patients on advantages of Boston Scientific’s medical device over competition
• Train patients and physicians on procedural use of spinal cord stimulator medical device and trial procedures
• Collaborate with healthcare leaders, physicians, nurses to provide more effective solutions that solve business problems
• Maintain up-to-date records on accounts, contacts, sales and revenue activities through Salesforce CRM
• Analyze and discuss options for patients with local sales representatives, physicians, and customer support staff

Tucson, Arizona

• Mentored 11 students in academic achievement and life lessons
• Developed patience and aptitude working with a diverse group of students
• Gained entrepreneurial experience by starting my own small tutoring business

Tucson, Arizona

• Initiate and maintain outstanding relations with clientele.
• Recruit new customers and build excitement around events.
• Ensure customer satisfaction by providing a highly responsive level of customer service.

Greater Chicago Area

• Developed persuasion and marketing skills on a diverse group of prospective customers
• Envisioned and created strategic outreach process to reach new customer populations
• Collaborated with a team of 20 to plan and implement methods to improve sales
• Communicated with clients to ensure customer satisfaction

Beijing City, China

• Studied Traditional Chinese Medicine and Mandarin at one of China's top ranked pharmacy schools
• Engineered a holistic meta-analysis comparing Eastern and Western techniques for smoking cessation
• Adapted to foreign environment through developing cross-cultural relationships despite communication barriers

Litchfield, CT

• Strengthened communication skills by interacting with hundreds of customers
• Interacted with insurance agents to determine patient plan eligibility
• Corresponded with other healthcare professionals to cater to customer needs