Inbound Support
Current-Provided consultation to customers on their unique business needs via inbound telephone calls on while seeking opportunities for add-on products.-Troubleshot GoDaddy products as needed in order to deliver stellar customer service.Take full ownership of and provide a thorough resolution to customers.Meet metrics that could include but are not limited to customer availability, number of calls, length of calls, customer satisfaction survey scores, “WOW” (call quality) scores, and… Show more -Provided consultation to customers on their unique business needs via inbound telephone calls on while seeking opportunities for add-on products.-Troubleshot GoDaddy products as needed in order to deliver stellar customer service.Take full ownership of and provide a thorough resolution to customers.Meet metrics that could include but are not limited to customer availability, number of calls, length of calls, customer satisfaction survey scores, “WOW” (call quality) scores, and sales goals. -Demonstrated extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment. Show less