Matthew Mayne Email & Phone Number

Washington Dc-Baltimore Area

Providing network, web application, wireless, and cloud penetration testing for the DHS customer’s enterprise IT systems. Producing well organized reports and presenting all security issues that are found to the system owner with an assessment of their impact, associated risks, and a recommendation for remediation or mitigating technical solutions. Performing source code analysis in collaboration with development teams and assisting the compliance team with assessments when necessary.

United States

Remote

As a TSR in the IOC (Integrated Operations Center), I work in a fast-pacedenvironment, responding to phone calls, chat support, and customer submittedtickets. This is a level 1 help desk position, and I perform typical level 1 IT troubleshooting before dispatching the ticket to an appropriate team – if need be.

Glenarden, Maryland, United States

Provide friendly and supportive customer service in a fast-paced environment by offering expedient assistance and support to our guests as needed. Utilize teamwork and organization skills with coworkers to achieve smooth operations in food delivery and customer satisfaction related to seating, special requests, and accommodations. Present menus and suggestions of menu items and specialties to enhance the overall dining experience of guests.

Glenarden, Maryland, United States

Gathered various ingredients for balanced and health-conscious Ready-to-Cook meals, preparing them for customer consumption. Adhered to all food preparation and occupational health guidelines for cleanliness and storage of produce for cooking. At customer request and general display, I cut and prepared choice meats and offered specific, required cooking instructions. Planned, coordinated, and performed weekend Knowledge-based cooking demonstrations for store guests, emphasizing various means of seasoning and successful cooking. I received several excellent reviews from guests, and salary increases due to my professional interactions.