Support Engineer - Data
Current
Apr 2022 - Present
AeroLeads people directory · profile
Matthew Mccann Email & Phone Number
IT and Networking Professional
at
Vocus
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
IT and Networking Professional
Location
Perth, Western Australia, Australia
Company size
Who is Matthew Mccann? Overview
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Quick answer
Matthew Mccann is listed as IT and Networking Professional at Vocus, a with 1630 employees, based in Perth, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Matthew Mccann.
Matthew Mccann previously worked as Support Engineer - Data at Vocus and Customer Retention Specialist at Tpg Telecom. Matthew Mccann holds Bachelor Of Commerce - Bcom from Curtin University.
Company email context
Email format at Vocus
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Vocus
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Profile bio
About Matthew Mccann
IT and customer service professional with over 12 years experience demonstrating a history of exceptional client satisfaction and meeting company needs in the telecommunications industry. I have interests in Cisco Routing and Switching, Wireless, Network Security, Python Programming and many other technologies.
Current workplace
Matthew Mccann's current company
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Vocus
4 roles
Matthew Mccann work experience
A career timeline built from the work history available for this profile.
Customer Retention Specialist
Case managed and resolved difficult and complex service enquiries, escalations and faults.
Feb 2017 - Apr 2021
Iptv Support And Training Specialist
Helped implement processes and train VCC staff for a new IPTV and Modem product rollout.Creation of training articles and technical documentation for front line support staff.Assisted with testing and feedback for product management teams.
Mar 2015 - Jan 2017
Technical Support Specialist
Handled inbound calls from customers with questions and concerns about email, internet and telephony services.Developed a strong working knowledge across a range of technologies including Email software, Antivirus, FTP, ADSL Broadband, Cable, FTTB, Mobile, NBN FTTP/FTTN/FTTC/HFC, Fixed Wireless, Satellite, VDSL 1 and 2, VOIP, Wifi and more.Minimised customer service failures through monitoring and troubleshooting of customer technical issues and faults.
Oct 2009 - Mar 2015
Team & coworkers
Colleagues at Vocus
Other employees you can reach at vocus.com.au. View company contacts for 1630 employees →
VP
Vikas Parashuram
Colleague at VocusGreater Melbourne Area, Australia
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BK
Bryce Kidd
Colleague at VocusGreater Melbourne Area, Australia
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JT
Jarrod Tobin
Colleague at VocusPerth, Western Australia, Australia
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PW
Phil Wood
Colleague at VocusGreater Adelaide Area, Australia
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JO
Jeffrey O'Neill
Colleague at VocusMelbourne, Victoria, Australia
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JC
Jenna Cox
Colleague at VocusPerth, Western Australia, Australia
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JD
Jackie Drysdale
Colleague at VocusPalmdale, New South Wales, Australia
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AU
Anjela Uchil
Colleague at VocusGreater Sydney Area, Australia
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PL
Philip Lovelock
Colleague at VocusGreater Sydney Area, Australia
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ZY
Ze Yein Wong
Colleague at VocusGreater Perth Area, Australia
View →
Vikas Parashuram
Colleague at VocusGreater Melbourne Area, Australia
View →
BK
Bryce Kidd
Colleague at VocusGreater Melbourne Area, Australia
View →
JT
Jarrod Tobin
Colleague at VocusPerth, Western Australia, Australia
View →
PW
Phil Wood
Colleague at VocusGreater Adelaide Area, Australia
View →
JO
Jeffrey O'Neill
Colleague at VocusMelbourne, Victoria, Australia
View →
JC
Jenna Cox
Colleague at VocusPerth, Western Australia, Australia
View →
JD
Jackie Drysdale
Colleague at VocusPalmdale, New South Wales, Australia
View →
AU
Anjela Uchil
Colleague at VocusGreater Sydney Area, Australia
View →
PL
Philip Lovelock
Colleague at VocusGreater Sydney Area, Australia
View →
ZY
Ze Yein Wong
Colleague at VocusGreater Perth Area, Australia
View →
2 education records
Matthew Mccann education
Bachelor Of Commerce - Bcom
Western Australian Certificate Of Education
FAQ
Frequently asked questions about Matthew Mccann
Quick answers generated from the profile data available on this page.
What company does Matthew Mccann work for?
Matthew Mccann works for Vocus.
What is Matthew Mccann's role at Vocus?
Matthew Mccann is listed as IT and Networking Professional at Vocus.
Where is Matthew Mccann based?
Matthew Mccann is based in Perth, Western Australia, Australia while working with Vocus.
What companies has Matthew Mccann worked for?
Matthew Mccann has worked for Vocus, Tpg Telecom, Iinet, and Westnet.
Who are Matthew Mccann's colleagues at Vocus?
Matthew Mccann's colleagues at Vocus include Vikas Parashuram, Bryce Kidd, Jarrod Tobin, Phil Wood, and Jeffrey O'Neill.
How can I contact Matthew Mccann?
You can use AeroLeads to view verified contact signals for Matthew Mccann at Vocus, including work email, phone, and LinkedIn data when available.
What schools did Matthew Mccann attend?
Matthew Mccann holds Bachelor Of Commerce - Bcom from Curtin University.
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