Matthew Mcclain Email & Phone Number

Tampa, Florida, United States

Atlanta, Georgia, US

Atlanta, Georgia, US

Atlanta, Georgia, US

Atlanta, Georgia, US

Atlanta, Georgia, US

Atlanta, Georgia, US

Tampa, Florida, US

• Directly responsible for the assembling and presentation of applicable data to the executive staff through the diligence and acquisition proceedings with EVO Payments, reporting directly to the Chief Financial Officer.
• Worked with William Blair to assist with the go-to-market strategy for investors/acquisitions, successfully developing 3 distinct sales channel P&Ls, spotlighting the company’s ability to generate profit, and.
• Integral team member collaborating with software developers, establishing weekly and monthly financial reporting by sales channels, utilizing data to ensure alignment with strategic plans, promoting continued success
• Oversaw and estimated channel level P&Ls including department budgets, designing individually customized financial models supporting cost-effectiveness
• Analyzed the entire portfolio down to an individual customer level to ensure proper revenue, including revenue enhancement suggestions for accounts that were not meeting desired profitability numbers

Tampa, Florida, US

• Executed the operational management of the Strategic Programs Department, producing changes needed to ensure continued excellent employee performance, leading to merchant satisfaction and retention
• Integral team member for the merchant refund program, sales channel bonus program, and ensuring the contract addendums were handled and implemented 100% accurately, creating increased proficiency and productivity.
• Evaluated the monthly residual revenue for 3 sales channels, developing a consolidation of monthly residual data, utilizing the information to elevate dividends and decrease risk
• Directly managed the acceptance or denial of pricing exceptions for all submitted applications, maintaining efficiency with the pricing parameters
• Led the instruction and guidance of new employees, ensuring a solid understanding of company expectations within pricing, interchange rates, and industry trends

Tampa, Florida, US

• Analyzed processing statements, generating and putting into action a pricing analysis for potential merchants, resulting in impactful company expansion
• Led the training of new sales partners, focusing on the financial facet of merchant additions, including providing pricing analysis on potential and existing customers
• Evaluated and maintained exception reports, providing billing accuracy for merchants, continuously driving proficiency and influencing commitment
• Spearheaded the analysis of merchant expediency as well as the portfolio of assorted sales offices, leading to profit acceleration

• Maintained exceptional customer service, successfully advancing new and existing products with potential and existing customers, ensuring accurate shipping through order management in the virtual terminal, resulting in.
• Collaborated cross-functionally addressing customer concerns, focusing on billing issues and product questions, bringing about resolutions, and increasing customer retention
• Implemented procedures to properly organize, maintain, and secure customer records and sensitive material, establishing solid company operational systems increasing efficiency

• Consulted with clients to advance company evolution, leading improvements in all areas, generating contemporary point of sale technologies, resolving issues, and creating a more profitable organization
• Established and maintained professional client services, creating and implementing effective policies, procedures, and protocol, ensuring increased proficiency and productivity, initiating customer accounts, proposals.
• Maintained the scheduling and implementation of appropriate maintenance for company software and equipment, generating optimal working condition, cultivating a more profitable organization while minimizing expense