Matthew Mclemore

Matthew Mclemore Email and Phone Number

Customer Service Professional
Matthew Mclemore's Location
Lancaster, Texas, United States, United States
Matthew Mclemore's Contact Details

Matthew Mclemore work email

Matthew Mclemore personal email

n/a
About Matthew Mclemore

Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills.Ability to handle multiple projects simultaneously with a high degree of accuracy.

Matthew Mclemore's Current Company Details

Customer Service Professional
Matthew Mclemore Work Experience Details
  • Walmart
    Customer Service Representative
    Walmart Oct 2019 - May 2024
    Roanoke, Texas, United States
    Assisted with the implementation of Walmart+ In HomeAddressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.Answered constant flow of customer calls with minimal wait times.Handled customer inquiries and suggestions courteously and professionally.Processed customer service orders promptly to increase customer satisfaction.Responded to customer calls and emails to answer questions about products and services.Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
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  • Molina Healthcare
    Member Service Representative
    Molina Healthcare Mar 2017 - Jul 2019
    Irving, Texas, United States
    Provides product and service information to members, and identifies opportunities to maintain and increase member relationshipsRecommended services and programs to better support member needsResponded to customer requests for products, services, and company information.Updated account information to maintain customer records.Met customer call guidelines for service levels, handle time and productivity.Promoted superior experience by demonstrating empathy for customer needsMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
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  • Uber
    Independent Contractor
    Uber Jun 2016 - Jan 2018
    Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.Adhered to all safety regulations and traffic laws while driving.Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.Delivered passengers to destinations safely and on time.Developed deep knowledge of local routes and area destinations.
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  • Advantage Rental Cars
    Rental Agent
    Advantage Rental Cars Sep 2014 - Jun 2016
    Dallas/Fort Worth Area
    Provided excellent customer serviceCreated incident reports for damages on rental vehicle for hail, wreck damages etcAssisted with detailing rental vehicles before/after the vehicle was released to a new customer.Addressed guest complaints and resolved issues to promote satisfaction.Helped train new staff on company policies, procedures and standards, boosting productivity.Skilled at working independently and collaboratively in a team environment.Cleaned and maintained vehicle and assessed vehicle for damage after each shift.Kept detailed mileage and fuel reports to track overall fuel costs.Pointed out landmarks and other points of interest to customers.
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Matthew Mclemore Education Details

  • Desoto High School
    Desoto High School

Frequently Asked Questions about Matthew Mclemore

What is Matthew Mclemore's role at the current company?

Matthew Mclemore's current role is Customer Service Professional.

What is Matthew Mclemore's email address?

Matthew Mclemore's email address is mm****@****ber.com

What schools did Matthew Mclemore attend?

Matthew Mclemore attended Desoto High School.

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