I am a driven and focused individual with vast experience in the customer service industry. Working in high pressure environments for the past decade has given me the opportunity to hone my communication and organisational skills in order to progress my career to date. A team player with innovative ideas, expert product knowledge and attention to detail has enabled me to provide solutions to overcome challenges faced in the workplace, successfully leading a department for the past two and half years. Educated to degree level, I am keen to develop my skills and knowledge to adapt to the changing environment. Effective written and verbal communication skills provide me with the ability to build and maintain working relationships with a wide range of people, liaising with a multitude of clients and customers on a daily basis. Meeting and exceeding appointed sales targets has given me the ambition and determination to allow me to succeed in sales. Working in a fast paced retail environment ensures that I work best when under pressure, and I am able to prioritise a work load and maintain a high standard of professionalism. As a team leader, I was responsible for ensuring that the department was fully stocked to maximise sales and stay on budget.