Operations Manager
The Junction Business Improvement Area
Toronto, Canada Area
Throughout COVID-19, I supported local small businesses through a challenging time, providing helpful resources and 1-on-1 guidance, as well as connecting frequently with elected officials at every level of government. I have also successfully strengthened the relationships between The Junction BIA and City of Toronto staff, TABIA, elected officials at each level of government, and other BIAs, to improve advocacy and ensure that small business and property owner concerns are reasonably considered when creating and implementing public policy. In addition, I completed a certification in Local Economic Development from Ryerson University, where I consulted for the Downtown Yonge BIA and completed a 60-page report on the health of its main street, with ten recommendations for future success and recovery, published in the Economic Development Journal of Canada.Further, I oversaw local streetscape and public realm improvement projects related to wayfinding, accessibility, and urban planning; these included new benches, tree guards, murals, pole ramps, and planters. In this role, I also coordinated and launched the award-winning Junction Annual Window Wonderland art exhibition, which employs local artists and Augmented Reality (AR) to create an impressive display of public art to support the local business community and transform the Junction into a prime tourist destination. Throughout this process, I managed 40 local artists and liaised between them, local businesses, and tech consultants. This event was the recipient of the 2020 OBIAA Initiative Award and the 2021 IDA Award of Excellence. In the past, I managed the event logistics behind The Junction's 8th Annual Summer Solstice Festival, bringing live music, an art festival, food, craft, and performers to the streets of The Junction to promote increased traffic to local businesses. Finally, during my time at the Junction, I successfully attained over $300,000 in revenue for the company through grant writing.