Matthew Mole Email & Phone Number

Columbus, Ohio, United States

Columbus, Ohio Metropolitan Area

Achievements and responsibilities include:• Successfully assisted with the 5G cellular network build for Dish, providing coverage to more than 70% of the country• Maintained three warehouses: one Dish warehouse and two third-party logistic warehouses• Managed cellular tower equipment and materials for Ohio, Western Pennsylvania, and Northern Kentucky• Effectively ensured the distribution of materials through warehouse operations optimization and efficient material distribution based on construction build urgency, scheduling material movements daily• Maintained inventory accuracy, troubleshooting discrepancies as they arose during cycle counts• Continually worked to ensure customer satisfaction, reducing costs, and improving processes: moved unutilized materials to warehouses in need; worked directly with vendors to reduce excess boxing materials being distributed to warehouses that were not being utilized• Supervised three construction teams (2 members per team) on applicable material movement, one warehouse associate, and the management team at the third-party logistic warehouses to ensure proper handling of Dish material• Consolidated the material from the two third-party logistic warehouses into the Dish warehouse, saving the company approximately $60K/month• Traveled to out-of-state Dish warehouses to assist with inventory management and material distribution

Cleveland, Ohio, United States

Achievements and responsibilities include:• Successfully launched three pilot programs• First warehouse to operate three programs within one warehouse - Verizon 5G, Major Appliance Repair and Same Day Phone Replacement• Obtained 96% program audit rate success which was one of the highest in the nation• Plans and implements warehouse operations in an effort to meet metrics and business needs• Maintains inventory accuracy, troubleshooting discrepancies as they arise • Supervises teams to ensure product arrival dispositions according to process, inventory, and shipping protocols

Akron, Ohio, United States

Achievements and responsibilities include:• Mentor Technical Consultants on improved inventory optimization strategies resulting in increased organization and expediated repair times• Accurately manage all inventory, including parts, loaner and repair equipment, and customer devices• Conduct daily part audits through the review of inventory adjustment reports to ensure parts are properly decremented from inventory• Consistently run successful monthly inventory scans resulting in zero shrinkage• Personal inventory optimization recognized during an Executive Team visit, initiating a new company-wide optimization roll-out initiative • Led mock inventory audits for Cleveland and Columbus markets to ensure the accuracy of on-hand inventory and minimization of shrinkage • Guided the Cincinnati market on inventory optimization, repair time improvement and increased customer satisfaction• Averaged 88.2% SPS rating for my store over the past 6 months, and 95.7% SPS rating individually