•Managed source code repository for global Research & Development infrastructure (Git, Integrity/MKS)•DevOps skillset encompassing a variety of software automation tools (Jenkins, Jira, GitHub)•Systems administrator for Research & Development datacenter-hosted servers (CentOS, Server 2008, 2012, 2016, Ubuntu)•Performance monitoring through SCOM

• As part of a 4-person IT team, provide technical support to 8000+ employees.• Primary escalation for end-user computing division, receiving direct requests from senior leadership levels.• Serves Critical role in life-cycle management for sales application that processes approximately $1bil yearly.• Identifies and resolves issues pertaining to network configuration, web hosting and domain registration• Specialize in internal systems (Oracle ERP, Baan database-driven systems, sales quoting & forecasting)• Documented all issues and generate reports detailing common problems and error trends• Desk side support, physical repairs, Microsoft Deployment Toolkit backup and reimaging.• Main point of contact for installation, configuration, and troubleshooting Oracle database systems (11c, 12g environments).• Administrates Equitrac printing server (adding/removing user and printers)

• As part of a 3-person IT team, provide technical support to 100+ employees. • Responsible for installing, maintaining and repairing company computers which included hardware, software and networking products as well as operating systems. • Developed procedures, and trained users in the proper use of hardware and software. • Updated documentation for inventory purposes, and maintained appropriate logs/file. • Removed malware and viruses from desktop computers, and install & configure anti-malware and anti-virus programs.• Responsible for new employee onboarding - ordering new systems, creating Active Directory accounts & joining systems to the domain, configuring Outlook accounts, and general configuration for new employees.• Responsible for the maintenance, configurations and consumable replacement of all company printers and scanners

• Worked closely with the local police• Detained individuals until the police arrived to make formal arrests. • Formed preliminary reports involving student violations. • Worked with student development to supervise resident safety

• Trained new employees • Completed payroll and scheduling for 15+ employees• Created and implemented a filing system for all daily paperwork

• Monitored the security systems and the building’s mechanical equipment • Created and assigned badges to visitors and employees• Operated campus-wide closed circuit television (CCTV) system