* Develop, implement, and maintain the organization's IT risk management program, including the identification, assessment, and mitigation of information security risks* Conduct regular risk assessments to evaluate the organization's current state of information security and identify areas for improvement* Stay up-to-date with the latest information security regulations, standards, and best practices, and ensure the organization's compliance with them* Internal and external audits and assessments to verify the effectiveness of the organization's information security controls* Develop and maintain information security policies, standards, and procedures to ensure the confidentiality, integrity, and availability of information systems and data* Collaborate with cross-functional teams, including the Legal and Compliance departments, to ensure that information security risks are understood and effectively managed* Act as the subject matter expert in IT risk and compliance matters, providing advice and guidance to internal stakeholders on information security best practices and regulatory requirements* Develop and implement security awareness and training programs to educate employees on the importance of information security and how to protect sensitive information

• Perform periodic SOX and PCI reviews for both Angie's List and HomeAdvisor brands with emphasis on IPE best practices • Participate in compliance engagements for SOX and PCI • Review IT controls surrounding financially significant processes and security processes• Work with internal and external audit to prepare and conduct auditing activities which included inter-departmental communication, organizing evidence and documentation, and reviewing and mitigating audit findings • Compose ITGC narratives for key business processes • Leverage PowerShell and SIEM technologies to expedite evidence collection • Create RBAC matrices for provisioning of in-scope systems such as Salesforce • Transition access management duties to the Service Desk team through training and documentation • Provide daily ad hoc training to access management team for specific questions, issues, and tickets

• Manages user access to the Angie’s List network and applications, including processing additions, name changes, transfers, and terminations according to SLA requirements. • Review provisioning and installation tasks to insure accuracy and completion. • Develops new and refines existing security access controls on all processing platforms. • Documents and updates procedures as needed. • Ensures compliance with security standards, policies and procedures by all areas of the organization. • Evaluate and recommend new technologies to enhance the Identity and Access Management program. • Develop and maintain automation scripts such as PowerShell.

- Worked alongside CEO, CTO, and Development team to create mobile learning solution for the K12 Market- Traveled to 22 states to deploy over 40,000 mobile devices to students in grades K-12- Managed team of technical support representatives- Strategized with school administrators to develop blueprint for their 1:1 initiative - Supported technical needs of complete customer base - Communicated daily with CEO of ongoing needs in the field - Constructed wireless maps for customer network infrastructure - Worked with a variety of wireless, filters, and student information systems- Daily use of DNS, LDAP, Active Directory, Windows Server, IIS, SQL Server

- Educated employee and management team on software and hardware needs- Trained colleagues on technical needs - Proficient in Microsoft - Performed help desk duties for employees and end customer- Documented help desk tickets and resolutions - Coordinated IT products for conferences, meetings, and special events

- Proficient in Apple products- Aided customers with complete needs of Apple solution- Trained new employees on company product, procedures, and technical protocol