• Analyze trends for marketing and financial goals to be set• Provide advice and recommendations for capital projects and company growth• Manage and facilitate all A/R, A/P, and invoice entry• File retail sales tax monthly to the city, county, and state• Frequent usage and advanced knowledge of MS Office and Quickbooks Pro• Establish, maintain, and build on new and existing customer relations• Manage day-to-day business operations

• Assist students with returning to their education• Counsel on program options• Strategize on best options to capitalize on existing credits• Originate long and short term financial plan to ensure successful completion of program• Advise on responsible borrowing and limiting loan usage

• Recipient of University of Phoenix Quarterly Finance Award for exceptional performancein the 4th quarter, 2008. • Coach and mentor peers and new hires • Manage a portfolio of 300-600 active students • Assist management with conflict management and resolution • Created and implemented standard operating procedures • Selected to manage specialized students within the division • Coach and advise students throughout their educational career• Earned Team Lead role for two consecutive terms

• Submitted tax exemption request to the Internal Revenue Service (IRS)• Obtained approval from the IRS for tax exemption – 501(c)(3)• Created business plan• Developed financial framework for ease of tracking and analyzing donations as well as business finance• Met with and presented to potential donors• Delegate tasks appropriately• Facilitate company functions

• Assessed and managed risks • Worked with highly escalated issues, and provided action plans for resolution • Team Lead over a team of 6 business analysts • Routinely selected as employee of the month • Advanced understanding and detailed knowledge of Title IV regulations • Train, coach, and mentor peers and new hires • Liaised with other departments to ensure effective communication