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Matthew Mulvaney is a Desktop Support Specialist at CMA CGM.
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Desktop Support SpecialistCma Cgm Nov 2016 - Mar 2020Scottsdale, Arizona• Responsible for managing new user set up requests and deploying computer hardware.• Responsible for maintaining status of all computers (active, storage, disposal, etc)• Imaged and configured computers with Windows 7 and Windows 10.• Setup user PC accounts, Outlook email, install printers and transfer user data to new device.• Maintain list of old hardware for disposal.• Add/remove devices from Active Directory.• Troubleshoot and resolve software and hardware issues.• Provide desktop support directly to end users in multiple offices in North and Central America.• Used ServiceNow ticketing system to manage and log all work.• Assisted with special IT projects (Setup secondary site, WiFi testing, email migration) -
Associate System EngineerApl Oct 2014 - Nov 2016Scottsdale, Arizona• APL Limited was acquired by CMA-CGM in 2016.• Responsible for managing new user set up requests and deploying computer hardware.• Responsible for maintaining status of all computers (active, storage, disposal, etc)• Imaged and configured computers with Windows 7 and Windows 10.• Setup user PC accounts, Outlook email, install printers and transfer user data to new device.• Maintain list of old hardware for disposal.• Add/remove devices from Active Directory.• Troubleshoot and resolve software and hardware issues.• Provide desktop support directly to end users in multiple offices in North and Central America.• Used ServiceNow ticketing system to manage and log all work.• Assisted with special IT projects (Setup secondary site, WiFi testing, email migration)• Began as Contractor then hired as regular employee. -
Refresh TechnicianSa It Services Dec 2013 - Jul 2014• Worked on a contract doing PC refresh for Bank of America.• Promoted to Lead Tech after 4 months.• Scheduled bank associates for PC refresh.• Installed Windows 7 to new PCs (desktops and laptops), installed required applications (SCCM) and deployed the new devices to users.• Applications included Microsoft Office products, AS400, Superstations, Homesaver, Softphone, Uniphi connect, LAMP, Attachmate and SQL server• Worked with managers and executives from most bank departments including HR, fraud claims, Landsafe, software development and all call centers.• Ran data backup software on user PC profiles and moved data to new PCs.• Setup VPN certificates and BitLocker hard drive encryption• Provided support to users after refresh completion.• Worked on special projects deploying sometimes hundreds of devices over a couple of days.• Trained new technicians. -
Target Protection SpecialistTarget Jun 2008 - Dec 2013
Matthew Mulvaney Skills
Matthew Mulvaney Education Details
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Media Arts -
Highland High School
Frequently Asked Questions about Matthew Mulvaney
What is Matthew Mulvaney's role at the current company?
Matthew Mulvaney's current role is Desktop Support Specialist at CMA CGM.
What is Matthew Mulvaney's email address?
Matthew Mulvaney's email address is mm****@****cgm.com
What is Matthew Mulvaney's direct phone number?
Matthew Mulvaney's direct phone number is +177056*****
What schools did Matthew Mulvaney attend?
Matthew Mulvaney attended University Of Arizona, Highland High School.
What are some of Matthew Mulvaney's interests?
Matthew Mulvaney has interest in Science And Technology, Education, Environment.
What skills is Matthew Mulvaney known for?
Matthew Mulvaney has skills like Comptia A+ Certification, Windows 7 Migration, Computer Maintenance, Computer Hardware, Computer Hardware Installation, Mobile Technology, Pc Building, Computer Repair, Customer Service, Microsoft Office, Microsoft Exchange, Sccm.
Not the Matthew Mulvaney you were looking for?
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1mmpc-cpa.com
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Matthew Mulvaney
Morrisville, Pa1escoglobal.com -
1delta.com
3 +140431XXXXX
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