• Analyzing, querying, and managing tickets generated from assets (SIEM, Cloud, EDR, VMS) to determine risk (low, med, high), mitigation strategies, and deployment of recommendations.• Conducting comprehensive investigations on a variety of security events to help dictate the correct course of action, remediation, and need for escalation. • Monitoring multiple levels of varying assets from standard to cloud API technologies and providing vulnerability scans on network devices. • Prioritizing and participating in keeping up to date with new emerging vulnerabilities and cyber security trends via leveraging resources such as the NVD, CVE, OWASP, and various others. • Collaborating with SOC analyst to help maintain a repository of different anomalies, risks, and techniques for identification purposes. • Engaging in ad hoc projects to support company objectives and expansion strategies.

• Researched viable cybersecurity talent pools and obtained CEO’s buy-in on ideal candidates to enhance organizational capability. • Highly knowledgeable in LAN/WAN concepts, SCADA systems, Remote Terminal Units, ISO, NIST Risk Management Framework (RMF), NIST 800-53 standards and controls, FISMA compliance, TCP/IP Model, OSI Model, TTPs, APTs and OWASP security risks. • Formulated and critiqued an unsolicited proposal to the Department of Defense focused on AI decision-making targeting people, process, and technology.• Developed the human resource management function in consultation with the CEO and a PEO.• Refined MeasuredRisk Business of Cyber Accelerate Certification Program through evaluation.• Submitted a 10-K report summary to CEO analyzing AI risk and impact on the Airline industry.

• Conducted research and analysis on institutional policies focused on promotional/tenure structures, and the incorporation of service-learning in higher education.• Identified additional incentives for faculty to advance the adoption of service-learning within their curriculums through promotional/tenure strategies.• Conveyed insight to the Director to bolster the Center’s newfound presence at the University.

• Provided strategic guidance and recommendations on behalf of the First Bank Student Advisory Council.• A council developed in partnership with Shenandoah University to leverage student perspectives and to incorporate new insight into strategic objectives. • Analyzed the finance/banking industry to identify significant trends that could impact the prospective initiatives set forth by the bank.• Collaborated with other Council Members including Senior Level Executives in order to propose additional products, services, and solutions that appealed to the consumer demographic.

Served as the primary contact for all recognized graduate level student clubs and organizations, by leading and organizing a Graduate Student Assembly. The Graduate Student Assembly serves to unite graduate level students together for the purposes of encouraging inter-graduate student relations.Developed two committees (20 person) of working professionals in order to bolster the Inaugural Graduate Student Assembly. Delegated roles and responsibilities to committee members similar to the area of their professional work. Facilitated correspondence via google drive, Microsoft Office for effective communication purposes. Leveraged excel functions to create and modify Graduate Student Assembly Budget (Over 5K)Lead and coordinated bi-weekly meetings with committee members and primary stakeholders to provide progress reports. Conducted primary and secondary research to identify trends and commonalities associated with increasing engagement amongst graduate-level students. Cross-referenced survey responses with objective research to find commonalities. Conveyed implications to primary stakeholders (President of University, Board of Directors, Director of Student Affairs) to strategize engagement approaches.

• Conducted periodic audits of various safes, monetary drawers, access logs, and storage records to adhere to federal and state regulations. • Assumed administrative responsibilities, including answering and forwarding phone calls, scheduling client appointments, e-mail correspondence, and documenting and storing sensitive and confidential information. • Generated on average ten weekly referrals to higher level staff (mortgage lenders, Credit Card Representatives, Branch Bankers) to meet weekly quotas. • Managed multiple database management applications (Client Central, PC Teller) to process transactions and authenticate clients. • Researched, queried, and identified opportunities where processes could be streamlined, and conveyed the findings to my supervisor.

• Conducted a European Union (EU) market research analysis focused on the adoption of digital authentication services, its impact on the industries of Banking/Finance, Insurance, Healthcare, and regulations stipulated by the EU. • Researched digital authentication solutions focused on digital certificates, digital signatures, Public key infrastructure, and cross-referenced that information with the service offerings of digital authentication service providers to identify commonalities. • Presented best practices via deliverable format to the Director of International Sales. • Formulated and presented digital strategy to a panel of C-level executives.

• Led a team of consultants during consultancy in focus of consumer behavior in the hospitality industry. • Conducted primary research through facilitating interviews at relevant establishments and synthesizing digital surveys to discover consumer interests.• Cross-referenced responses with market research to discover commonalities and best practices.• Manipulated marketing analytics to gauge target market efforts. • Formulated key performance indicators (KPIs) and other key metrics to evaluate client’s implementation of recommendations.

• Recruited, interviewed, and onboarded 14 call representatives to the Office of Advancement.• Led a successful piloted initiative to make the university's call center completely student-run.• Acquired $20,000.00 in pledges to Shenandoah University in 3-month timeframe.• Trained 14 callers on the usage of customer relationship management system.• Assimilated and conveyed nightly reports to Vice-Presidents containing total transactions.• Administered feedback on nightly basis to employees to ensure expectations were met.

• Formulated the event itinerary and lead logistical support for the arrivals and departures of distinguished guest and honorees. • Organized volunteer efforts with 10 local organizations to bolster Day of Service activities. • Managed UNESCO Center for Peace social media accounts (Facebook, Instagram, Twitter) to promote event activities. • Facilitated bi-weekly committee meetings with partners, sponsors, and co-facilitators to support the implementation of the inaugural event.• Supported three panel sessions at the local college discussing topics in the humanitarian field.