➤ Drove SaaS Product Design and built Cloud Hosting and Managed Services teams, implementing ITIL processes enabling 50% growth in SaaS product offering➤ Lead System, Network, Database Architecture design and implementation for Cloud Hosting on Azure and implementation and deployment of several Fortune 100 companies➤ Streamlined Client support model and instituted OKRs and KPIs for all Services Teams

➤ Implemented quarterly OKRs at the department, team and individual levels resulting in increased group performance and improved internal communications between teams and business stakeholders➤ Oversaw continuous software design and software engineering improvements for performance and scaling of data migration code base achieving 100% increase in throughput➤ Built out and integrated remote office in Hyderabad, India increasing resource capacity by 50%

➤ Designed and led the software development of a data migration solution capable of 100% tracking and quickly processing billions of electronic records➤ Implemented consistent development and project management methodologies and processes designed to optimize organizational efficiency and cohesiveness

➤ Founding partner in a technology-based innovation centre in eastern Ontario➤ Aided portfolio companies in solving technical problems encountered in the initial development of product and in the instilling of best industry practices➤ Developed a software solution that addressed the paper form workflow problem in healthcare offices with the an electronic cloud based application

➤ Developed core software for extremely large scale data migration product offering.➤ Successfully led effort to launch a cloud-based archiving solution, responsible for the solution costing, hardware and infrastructure design, and project leadership

➤ Spearheaded effort to refocus and align Engineering and IT with corporate strategic goals➤ Implemented Agile Scrum software development methodology, doubling engineering software development velocity ➤ Oversaw hardware design and deployment of a new hosted e-mail archiving solution, responsible for half of the corporate revenue stream. → Managed the costing, including CAPEX, hardware, software, labor, and revenue forecasting of the solution → Ensured the design met the technical needs and client/contractual requirements.➤ Instituted metrics for IT to determine hardware, software, and human resource utilization/capacity.

➤ Reorganized and integrated various groups and departments into a functional organizational structure. ➤ Oversaw work schedules and capacity management for operations. ➤ Defined corporate policies regarding delivery of end product to client. Fulfilled client commitments and developed work instructions for customer productions. ➤ Tracked and forecast revenue for the company.

➤ Member of the architectural committee; ensured that software development efforts were in alignment with business strategy➤ Set software development priorities, provided technical guidance on support requests, and communicated status of issues to upper management.➤ Integrated multiple stand alone applications into a cohesive product offering.

➤ Acted as a remote office team lead for a SaaS document, and email management application.➤ Developed applications to provide end user searching with data consolidation and transformation of stored documents.

➤ Member of a small dedicated development team helping to create one of the first companies dedicated to electronic records capture, storage, and reporting.➤ Lead software development efforts for the harvesting of emails from Microsoft Exchange server⦿ Company was acquired by Zantaz.