Matthew Naylor Email and Phone Number
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My experiences and skills are driven from my career of being a student athlete. I am a strategic product leader with experience in Product Development, Change Management, process improvement and project management. I have an Operations background in the travel and transportation industry specializing in P&L ownership. Managing a large fleet operations, labor planning, Sales, and Customer Experience.I am proficient in assessing processes, identifying problems and deploying products to increase revenue, and decrease expenses.
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Sr Director - Process EngineeringHertzFlorida, United States -
Director Fleet Product & OperationsHertz Oct 2022 - PresentEstero, Fl, UsLeads a cross functional team of engineers, data scientists, product managers, product operators, business stakeholders in the development and deployment of strategic fleet products. Drives ROI on product development with process improvement, change management and measurement of critical business KPIs.Owns product strategy for fleet management applications and the Hertz Telematics Platform.
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Strategic Project ManagerHertz May 2021 - Oct 2022Estero, Fl, Us• Develops and deploys strategic products that support critical company initiatives to help increase revenue, increase efficiency, decrease risk and enhance the customer experience.• Improves processes by analyzing problems, measuring results, and creating data driven solutions.• Manages the cross functional teams for strategic initiatives to deliver a return on investments.• • Connected the Hertz fleet to telemetry with the use of in car technology. Develops a product to utilize the technology to drive revenue and reduce risk by improving processes such as vehicle recovery, fleet management, and the rental process.• Deployed electric vehicles into Hertz operations. Created training material, resources and processes to ensure a seamless rental experience.
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Director Of OperationsHertz Jul 2020 - May 2021Estero, Fl, Us• Specialized in labor Planning, Fleet management, labor relations, vendor management and revenue growth.• Drives revenue and market share through utilization of assets, driving sales, service, and employee .development.• Decreases operating expenses through labor planning, increased productivity and efficiency.• Lead a team consisting of managers, customer service & sales representatives, vehicle service attendants and transporters.
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Director Customer ExperienceHertz Sep 2019 - Jul 2020Estero, Fl, Us• Drives revenue and market share through utilization of assets, driving sales, service, and employee development.• Decreases operating expenses through labor planning, increased productivity and efficiency.• Lead a team of managers, customer service & sales representatives, vehicle service attendants and transporters.
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Leadership Development Program AnalystHertz Aug 2018 - Jul 2020Estero, Fl, Us• A fast-paced intensive 18 month accelerated rotational leadership program that utilized a balance of both on-the-job, leadership courses, and Lean Six Sigma. Included exposure to field and corporate operations.• Acquired knowledge of Revenue management, operational management, fleet management, vehicle maintenance, workforce planning, finance, sales, project management and process improvement.• Reported on progress of goals and projects that supported the advancement of the organization.
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Location ManagerHertz Jun 2017 - Aug 2018Estero, Fl, UsManaged a team of customer service agents to drive sales and customer experience at the Orlando International Airport.
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ProducerMedia Tech Plus May 2011 - Aug 2014Get projects out the door as soon as possible, handle inventory levels, and produce finished goods.
Matthew Naylor Skills
Matthew Naylor Education Details
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University Of North FloridaGeneral -
Daytona State CollegeAssociate'S Degree
Frequently Asked Questions about Matthew Naylor
What company does Matthew Naylor work for?
Matthew Naylor works for Hertz
What is Matthew Naylor's role at the current company?
Matthew Naylor's current role is Sr Director - Process Engineering.
What is Matthew Naylor's email address?
Matthew Naylor's email address is mn****@****rtz.com
What is Matthew Naylor's direct phone number?
Matthew Naylor's direct phone number is +140788*****
What schools did Matthew Naylor attend?
Matthew Naylor attended University Of North Florida, Daytona State College.
What skills is Matthew Naylor known for?
Matthew Naylor has skills like Social Media, Editing, Marketing, Social Media Marketing, Microsoft Office, Video, Advertising, Social Networking, Customer Service, Video Production, Finance, Mathematics.
Who are Matthew Naylor's colleagues?
Matthew Naylor's colleagues are Juliet Infesta, Daniela Moron, Maham Khan, Jose Cruz, Michael Williamson, Jasmine Chism, Rodolfo Quiroz.
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