Matthew Newbrook ∴ Email & Phone Number

Aston, England, United Kingdom

Prees, Shropshire, England, United Kingdom

Telford, United Kingdom

Work positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity. Development of staff using business PDR process. Management of overtime budget Ensure risk assessments are carried out as per schedule Continually monitor and improve where necessary, staff behaviour. Ensure all accidents and near misses are investigated. Actively manage HSE by carrying out regular area walks. Maintain… Show more Work positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity. Development of staff using business PDR process. Management of overtime budget Ensure risk assessments are carried out as per schedule Continually monitor and improve where necessary, staff behaviour. Ensure all accidents and near misses are investigated. Actively manage HSE by carrying out regular area walks. Maintain levels of personal competence through CPD. Champion continual improvement activity and act as a change agent. Deliver excellent customer service and build strong working relationships with customers (Internal External) Liaise with support services to solve work problems. Ensure plans and deadlines are met. Ensure all product inspections are completed as per the company's product quality plan Show less

Telford, United Kingdom

To ensure the support, guidance and leadership of the production area. Ensuring the Quality Cost and delivery of the department is achieved. Day to Day driver of the Production Process, ensuring procedures are developed and followed to achieve the Quality, Cost and Delivery of the Production Process. Implemented a £43k saving project - using lean skills identified a packaging solution that allowed the reduction of packaging used and a decrease in the handling time required which… Show more To ensure the support, guidance and leadership of the production area. Ensuring the Quality Cost and delivery of the department is achieved. Day to Day driver of the Production Process, ensuring procedures are developed and followed to achieve the Quality, Cost and Delivery of the Production Process. Implemented a £43k saving project - using lean skills identified a packaging solution that allowed the reduction of packaging used and a decrease in the handling time required which resulted in a grow annual saving of £43,000 across raw materials and manual labour.Reduced cycle time by over 10 secs, using Lean Six Sigma tools reduced the product cycle time by over 10 secs increasing productivity by 296 units a shift.Produced and put in place a “Strategic Production Improvement Plan” to tackle the key problems across the production areasWork with planning and Engineering to implement productivity and efficiency improvements and reduce downtime.To ensure the production, performance & processes of the Department are working to achieve the KPI targets.Ensure Manpower utilisation is fully effective across the Department and task allocation is controlled.Ensure all products and parts stock is managed in line with Company stock accuracy targets. To support Companywide and Departmental stock take activities.Ensure PI’s are carried out and any discrepancies are investigated and suitable countermeasures are put in place in a timely manner.Ensure budget controls are in place to ensure correct spend as per agreed budget targetsEnsure effective two-way communication to Staff and Managers, ensuring consistency and effectiveness of all rules, procedures and issuesSupporting the management of the Department’s KPI’s are in line with Company and Unit objectives.ISO9001 Management and maintenance of the Departmental Quality Plan and all related procedures. Show less

Market Drayton

Oversee team operations. Directed work processes and all daily warehouse/production operations. Managed order processing and inventory control strategies, implementing improvements to environment and systems. Trained, mentored, and oversaw teams to increase productivity and meeting KPI’s.● Manage up to 90 staff at any one time.● Liaise with planning to efficiently execute daily Repack Production.● Monitor line performances, ensuring the target PPSH (Pots per Staff Hours) is… Show more Oversee team operations. Directed work processes and all daily warehouse/production operations. Managed order processing and inventory control strategies, implementing improvements to environment and systems. Trained, mentored, and oversaw teams to increase productivity and meeting KPI’s.● Manage up to 90 staff at any one time.● Liaise with planning to efficiently execute daily Repack Production.● Monitor line performances, ensuring the target PPSH (Pots per Staff Hours) is met.● Effective management of repack staffing levels to fulfil Repack production demand.● Ensure accurate completion of required Tool Kit planners, H&S Investigations, Near Miss/accident investigations, WPIs , Fire Safety Checks and Risk Assessments are completed.● Health and Safety (IOSH Working Safely) – HACCP, Food Hygiene, 5S, Hazard Spots, Housekeeping Audit.● Improved attendance, housekeeping and general disciplines of the entire workforce.● Mentor new hires throughout the probation period and complete monthly reviews with existing team members● Where necessary carry out investigations and escalate disciplinary actions● Supervised and scheduled employees responsible for monitoring and analyzing process units.● Maximise line and department efficiencies Show less

Technical Operator responsible for maintaining unit productivity, compliance and safety while following company's policies, procedures and practices.● Troubleshooting and problem solving issues that may develop in a timely manner.● Identified opportunities for continuous improvement.● Provide front line fixes as faults arise● Preventative maintenance of automated machinery● Carry out root cause analysis to identify causal factors for faults● Identify, document and… Show more Technical Operator responsible for maintaining unit productivity, compliance and safety while following company's policies, procedures and practices.● Troubleshooting and problem solving issues that may develop in a timely manner.● Identified opportunities for continuous improvement.● Provide front line fixes as faults arise● Preventative maintenance of automated machinery● Carry out root cause analysis to identify causal factors for faults● Identify, document and implement continuous improvements● Ensuring the Health & Safety of myself, colleagues and visitors● Identification of and implementation of Critical Improvements to ensure cost effective running of the department● Comply with company Production policies and procedures.● Kept precise daily logs of all maintenance and repairs Show less

Support Center Agent providing technical support and customer service expertise.● Provided quality customer service and technical support by assisting customers with setup and configuration of products.● Provide end-user support (including Administration assistance).● Handled high volume of calls in a timely professional manner.● Provided effective organisational, communication and time management skills whilst providing training and support via one-on-one… Show more Support Center Agent providing technical support and customer service expertise.● Provided quality customer service and technical support by assisting customers with setup and configuration of products.● Provide end-user support (including Administration assistance).● Handled high volume of calls in a timely professional manner.● Provided effective organisational, communication and time management skills whilst providing training and support via one-on-one mentoring.● Scheduling technician visits when a technical issue was beyond resolution by means of standard troubleshooting procedures. Show less

Instrumental in handling day-to-day operations of the store and meeting objectives for sales, margin, product inventory, and customer service. Supervised up to 130 employees on a daily basis, ensuring customer service standards are met.● Deputise responsibilities of the Service manager● Planning of rotas and budgets for 130 staff ● Departments include Checkouts, Kiosk, Customer service desk, security, greeters, porters, event coordinator● Maintaining daily staffing… Show more Instrumental in handling day-to-day operations of the store and meeting objectives for sales, margin, product inventory, and customer service. Supervised up to 130 employees on a daily basis, ensuring customer service standards are met.● Deputise responsibilities of the Service manager● Planning of rotas and budgets for 130 staff ● Departments include Checkouts, Kiosk, Customer service desk, security, greeters, porters, event coordinator● Maintaining daily staffing budget● Holding training sessions for all staff● Ensuring sales targets are met and that training is up to date Show less

• Established relations with customers.• Ensuring excellent customer services in all situations • Handle cash and end of day duties.• Key holder responsibilities.• Recruitment and training of new and existing staff• Organising and planning staff across the department• Responsible for the running and maintenance of a digital and film photographic processing lab

Lean Six Sigma Yellow Belt

Activities and Societies: ISO18404A 2,8,9,13,21 ISO18404B 1.1,2,2.1,2.3,2.4,2.5,9.1 ISO12053-2 21 As Certified Lean Six Sigma Yellow Belt.

Competency Training, Grain Analyst Training

Activities and Societies: Modules: G01 - Introduction v1 G02 - Sampling v1 G03 - Preparing samples for testing G06.0 - Moisture content.

Certification, 5S Management

Activities and Societies: ISO18404B 2.5.2,6,7,12 5S is a workplace organization method that uses a list of five Japanese words: seiri.

Foundation Degree, Psychology

Certificate of Higher Education in Applied Science

Openlearn, Manufacturing

Introductory Level Design and Innovation course

Openlearn, Intro To Polymers

Advanced Level Chemistry course

Openlearn, Workplace Learning With Coaching And Mentoring

Advanced Level Money and Business Course

Openlearn, What Is Stratergy?

Advanced level Money & Business course

Openlearn, Effective Communication In The Workplace

Introductory level Money & Business

Openlearn, Introduction To Corporate Finance

Advanced level Accounting & Finance course

Open Learn, Working With Dilemmas

Advanced level Money & Business course

A Levels