Auditing new Circuit Designs versus actual Circuit Topology in the Field, Monitoring Accessing & Configuring Cisco Meraki Edges/Switches/Wireless Access Points/Cameras/AnyConnects/Teleworkers/Cisco ASA & ISR Firewalls/Fortinet Firewalls, Updating Firmware on said Devices to current Acceptance Standards, Validating new Network Devices are up to Company Compliance Standards, Interfacing with Customers for Quality Control of new Installations, Troubleshooting Break/Fix Scenarios during a 15 Day Window for said new Circuit Device Connections.

Work with Spectrum Enterprise Core Network Topologies, Analyze Customer Data and Network Design Requirements, Access, Monitor, and Configure CISCO, Juniper, Sumitomo, ADVA, Nokia/Alcatel, RAD routers and switches, Working with Network Routing Protocols OSPF, BGP, VPLS, MPLS, Configure Layer 2 and Layer 3 Circuits including FIA, DIA, ELINE, E-Access, ELAN, E-TREE, PRI, SIP Trunk, VIDEO R-PHY, Constructing/Deconstructing RFC Loopback Tests to verify connectivity of new circuits, Remote access verification to Carrier Network Interface Device (NID), CWDM and DWDM SFP Diagnostics and Specifications, a myriad of CLI command environments, versed in Granite, Salesforce, Sharepoint, Diff Checker, Wireshark, ASN Lookup, IP Control, Working with Field Technicians. Set up on-site Lab for testing purposes for New Hires, helped Train New Hires, wrote new Documentation for Networking Resources, Escalated Issues & Executed Managerial Tasks.

Setup and Configuration of SaaS POS Solutions (Micros Simphony, Agilysys Infogenesis Universal Desktop, Volante, Nextep, VenueNext Mobile), Remoting In and Troubleshooting all current Windows Environments, Networking over Cisco Meraki Dashboard, Deciphering Event Logs, Ticket-based Web Portal/Email Correspondence with Clients via Remedy, Zendesk, Slack, Skype, Outlook & Webex Interfaces, Customer Support.

Interference and Troubleshooting with on-site Legacy/Embedded POS System (Digital Dining). Customer Service. Set-up and Maintain Relationships and Accounts with Distributors. Place Inventory Orders with Local Vendors. Employee Management and Scheduling. Formulates and Designs Signature Craft Cocktails.