Matthew Nutter Email & Phone Number

Boston, MA, US

Portsmouth, New Hampshire, United States

Portsmouth, New Hampshire, United States

• Promoted to lead a team of 30 Warehouse Operators and Service Technicians, overseeing all domestic warehouse operations
• Accountable for on-time transportation of Class III medical devices and supplies to 2,100+ patients nationwide
• Manage Ops department’s $10M+ P&L, conduct all planning, maintenance, and budget reviews
• Lead continuous improvement initiatives with SAP ERP system and Service enhancements
• Represent the Supply Chain in partnership with the US Sales and Marketing Teams
• Ensure strong global operational alignment and collaboration with international partners and suppliers

Portsmouth, New Hampshire, United States

• Orchestrated daily Service Department activities for 10+ technicians, including complaint investigations and repairs
• Played a crucial role in developing lean repair systems and maximizing efficiency
• Reduced device backlog by 95% and turnaround time from 90 days to 15 days in 8 months
• Forecasted capacity requirements and established improved process to manage spare parts quarterly to maintain repair inventory
• Oversaw employee training programs and evaluated staff using defined parameters

Peabody, Massachusetts, United States

• Promoted to lead a team of 15 field service engineers and technicians worldwide, coordinating contracted field services
• Managed the P&L with a focus on increasing billable hours and minimizing waste
• Responsible for growing revenue and maximizing margins for a $12m+ national and international service department
• Traveled extensively (70-80%) to support customer installations and ensure customer satisfaction
• Oversaw logistics and resource allocation, maximizing profitability
• Implemented Salesforce CRM tools for automating processes and improving scheduling efficiency

Peabody, Massachusetts

• Project Lead overseeing successful installations of Active Vibration Isolation systems to improve equipment performance in Semiconductor Manufacturing, Life Sciences, Neurology and Drug Discovery, Electron Microscopy.
• Coordinated system design, delivery, and installation by collaborating with customers, Field Sales, Service, and Engineering
• Led successful installations of Active Vibration Isolation systems for various industries
• Conducted pre-installation conference calls and traveled to customer sites to oversee installations
• Collected and analyzed customer feedback for continuous improvement

Lynn, Massachusetts

• Responsible for the preparation, installation, testing, removal, and de-prep of development military jet engines
• Facilitated the conversion of the Gripen F414-39E engine test from development to production
• Ensured the safe and accurate implementation of development engine testing procedures
• Coordinated logistics for military jet engine testing
• Deliver results on-time and in an organized fashion for streamlined post-processing and archiving
• Continuously drive improvements to create a safer and more efficient test based on previous experiences

Torrance, California

• Test lead on multiple projects including components for the 777X, Airbus A350, and Bell 525 programs
• Responsible for creating and maintaining schedules for each project, as well as ordering necessary hardware required for testing
• Coordinated with project engineers, technicians, and customers to ensure testing was completed correctly, within budget, and on schedule
• Created bills of estimates for testing services to allocate the correct time and budget for each project

Torrance, California

• Performed Proof, Burst, Random Vibration, and Shock Analyses on components of the Environmental Control System for the Cessna 700
• Evaluated Normal Operating and Failure Conditions to a Room Temperature Equivalent Pressure to determine driving conditions
• Gathered heat exchanger core stack height data and used Six Sigma tools to better predict shrinkage that occurs during the brazing process
• Performed crack growth analysis for both pressure and vibration to determine if surface indications could appear during the life of the parts
• Reviewed and approved engineering drawings