With a solid educational foundation in Civil Engineering from New Mexico State University, my journey has taken me from the technical realm to the dynamic world of retail, where I now thrive as an Ops Supervisor at KOHLS. Leveraging my analytical skills and a keen understanding of process improvement, I have successfully transitioned my competencies to manage operations effectively. My past experience includes a pivotal role in the grand opening of two Sprouts Farmers Market stores and honing customer service prowess at DICK'S Sporting Goods. At the core, my expertise lies in elevating customer experiences and streamlining operational efficiencies, ensuring the seamless integration of engineering principles into the retail space.