• Leading a team of strategy-focused technology sales experts in Network & CyberSec at Colt, driving consultative sales approach.• Develop innovative solutions to address customer needs, resulting in increased revenue and customer satisfaction.• Implement strategic initiatives to enhance network and security elements, ensuring alignment with business objectives.

Leading a global team of experienced technical sales strategists who align into our client-base at Snr Director/C-Level. Our goal is to construct effective and focussed win strategies across all technical areas of the major, high-profile customer engagements within Colt Enterprise Sales.We engage at a consultative, thought-leadership level through detailed discussion with a challenger mentality to discover our customers true business objectives. From this we aim to distill the technical strategy from design, through delivery and into support to ensure a first-class engagement which surpasses expectation.The experiences gained from this process we then feed back into Colt to ensure progression of our own business is based on sound analysis of the market expectation, liaising with Product Development, Partnering, Marketing, Strategy and Innovation among other areas.

Leading a team of Technical Client Partners, responsible for the strategic technical approach and alignment to global, high-profile customer engagements. We also work across the business with internal partners in product, marketing and operations to assist the Colt transformation into a leading Digital Services Provider.

Aligned to major and complex global sales engagements to provide thought-leadership, define and drive technical network and communication strategies for digital transformation requirements across all technology aspects and ensure optimisation of the associated commercial structure.As a global role to curate and drive the technology narrative and messaging in the projects within which I work, it is critical to have high focus on the end-to-end solution, not just the architecture itself, therefore, delivery, support and assurance are all key considerations of my consultative approach.

Building upon my previous role by continuing to deliver a holistic approach across all technical aspects and considerations of major Global Enterprise Network bids and projects in this pan-EMEA sales overlay function.Owning the technical messaging and proposal narrative on high-profile and critical customer-facing engagements is a key function, and one that is also performed back into the business to enhance and empower both the sales and support functions to drive CenturyLink forward following the merger with Level 3.

Working as an end-to-end consultant across complex, large opportunities, I provide thought leadership and technical focus in all stages of a customer engagement for significant bids.From the initial stages of supporting the Account Team to qualify the opportunity via close scrutiny at technical and commercial levels, through to the considerations needed for a successful deployment of service and operations, I assume ownership and accountability for each area of overarching solutions involving technologies such as Managed and Unmanaged WAN, LAN, Cloud Connectivity and Mobility services such as WiFi - among many others from the Level 3 portfolio.Product development and marketing, sales management, account growth and internal awareness and training around technical solutions are all facets of this role, which spans across broad areas of the organisation.The role carries a commercial target, and is seen as crucial within the business to find, secure and develop opportunities on a global basis.

Pre-sales technical specialist, designing and proposing solutions across the Level 3 portfolio for Enterprise customers. Using technologies including Managed/Unmanaged WAN (MPLS/Ethernet/Public Internet Infrastructure), Managed LAN, Security, Hosting and Cloud Services, I work with clients to curate and deliver business solutions across the Level 3 Enterprise customer base within Retail, eRetail, Automotive & Manufacturing, and Industry & Commerce, both globally and in-region.I have a particular interest and focus on wireless technologies, as I am the Pre-Sales SME for WiFi, WLAN, 3/4G and Mobility solutions across all sectors.

Pre Sales Techincal Design and Solution creation across the Verizon Business product portfolio, encompassing WAN, LAN, WLAN, IPT and Security. Permanently aligned to a high-profile Tier 1 account serving a Global brand and household name in beverage production and distribution.

Post sales technical ownership of all network optimisation, chronic service degradation issues and general account-assigned technical consultancy support for specific Tier 1 customers.

Service Manager responsible for post-install technical and non-technical issues for global accounts/networks.

Line manager responsible for department of approx 20 x 1st and 2nd line technical support staff across a 24/7 EMEA NOC. Responsible for Global Data, Internet and Voice customer issues, escalations and customer relationship management.

NOC-based manager of 1st line tech support desk, predominantly specialising in voice networks/managed PBX systems.