Overseeing all daily Outbound Operations including:Picking, Packing, Inventory, Packaging, QC and Team Management.Leading the start of shift Gemba walks with my peers to locate safety concerns and all operational planning. Structured and created all operational SOP’S for operational and industrial equipment within the building and for my department.Held daily morning meetings start of each shift to set goals, expectations, and structure for the day.Articulate Communication and hands on training were conducted during shifts to make sure all SLA’S and goals were always met and executed.All shipment documentation was visibly checked Personally then handed off to shippers within the department when shipped.Performed all QC checks to make sure all packaging, labeling & Proper product was picked correctly in the staging area.Provided thorough and proper communication with customers daily to assure products were being shipped correctly and to make sure they received the highest amount of customer service.Implemented and created all performance metrics for the department. Set daily safety team goals to follow no exceptions.Monitoring all daily inventory levels through our WMS and performing cycle counts and inventory spot checks to ensure pallet quality with no defects and proper stacking of pallets.Overseeing monthly expenses while managing the department P&L.Negotiating daily with freight brokers for scheduling Inbound and Outbound loadsto obtain best way rates and consolidate loads to manage budget.Managing End of day performance metrics and reporting sent EOD to Operations Manager and my VP to ensure all had been executed and successfully everyday.

Managing all daily 3PL operations within the facility in Receiving, EDI order management (booking) for multi-client accounts (Amazon FBA) all E-commerce Picking, Packing, & Outbound while maintaining hourly kpi’s cph’s & lph’s & daily operational goals b2b, c2c, & d2c.Creating SOP’S for daily operations, operational equipment & safety.Communicating daily operations with all customers thoroughly throughout each working day/shift followed by submitting daily outbound, inbound & current inventory reports though oracle & powerpoint per each individual 3PL accounts EOD.Forecasting daily & weekly shipments per each individual accounts while maintaining daily, weekly and monthly shipping & receiving budgets, & invoicing.Managing monthly budget ie materials, special projects & employees etc. in excel programs.Operating and making sure all safety guidelines have been followed and met per each individual day.Negotiating freight terms and costs with brokers daily.Scheduling all Amazon FBA / multi client outbound shipments & creating BOL’S and preparing all documents for international shipments.

Overseeing all outbound daily 3PL operations(1,300+ multi-client account) shipwire e-commerce platform.Maintaining PO’S and overseeing waivers while printing out waves to be processed by priority.Monitoring a 70+ Person team in all areas of the business.Daily operations included Picking, Packing, QC checks, & Metering for fed-ex & Ups small parcel, Ups, Dhl & Usps Medium & Express, standard and high priority freight daily shipments.Leading Gemba walks throughout the facility with All other Ops Managers and senior Management to ensure safety and cleanliness were being followed.Preparing all shipping documents BOL'S & Customs paperwork for international shipments.Monitoring hourly / daily performance KPI'S, CPH’S, & LPH’S.Forecasting daily orders to prepare resources for successful everyday operations.Managing inventory control spot checks and daily cycle counts.

Monitoring my team and planning throughout the day to efficiently keep operations running smoothly on the daily.Overseeing front counter sales periodically throughout the day, communicating with customers daily while fulfilling orders for will call services within the warehouseRunning daily inventory checks using warehouse management system (AS400).Processing warranty claims, submitting reports and returning product to destination within a timely matter. (Transmission cores) , engine cores and various components.Managing incoming freight/outgoing freightChecking inbound freight and performing quality control of products.Creating shipping returns using SAP(paragon)programs.Managing dollars and cents vendor tickets/invoices through AS400 while managing monthly budget.Calculating outgoing shipments total values using Microsoft excel spreadsheet.Running open pick ticket/invoice reports.Inventory control.Preparing Bill of ladingsWorking with my team to prepare various products to ship.Helping customers with Will Call services through different accounts.Shipping/Receiving.Processing incoming warranty claims and bookmarking items though excel spreadsheets.