Matthew Phillips Email & Phone Number

Raleigh, Nc, Us

As Regional VP of Sales and Operations, I oversee six Vice Presidents of Operations, a Vice President of Sales, a Senior HR Manager, and a Director of Asset Protection. Together, we are focused on delivering operational excellence, executing growth strategies, and supporting our 10,000+ team members.► DMAs include but not limited to Chicago, Detroit, Minneapolis, Kansas City, Pittsburgh, and Nashville.

Raleigh, Nc, Us

As Regional VP of Sales and Operations, I oversaw four Vice Presidents of Operations, a Vice President of Sales, a Senior HR Manager, and a Director of Asset Protection. Together, we focused on delivering operational excellence, executing growth strategies, and supporting our 4,000+ team members in achieving market-leading results.► Drove sequential market share growth across competitive DMAs, including but not limited to Seattle, Los Angeles, Las Vegas, Phoenix, Denver, and Salt Lake City, through execution of strategic business plans. ► Collaborated with cross-functional leadership to implement strategic market initiatives, improving customer experience and salesmanship KPIs, and positioning the West region as a top performer in operational execution.► Expanded market presence by opening new stores and consistently exceeding financial pro forma expectations.► Developed an executive team that fostered a high-performing, inclusive culture, empowering the Vice Presidents to drive regional success.

Raleigh, Nc, Us

As the VP of Store Operations Support, I empowered the entire enterprise with ~4,900 stores across the US, Canada, and Puerto Rico. I directly oversaw a leadership team consisting of Sr. Manager Store Planning & Design, Sr. Manager Store Setup, Director of Real Estate Operations, Director of New Store Openings, Director of Store Operations Support, and Project Manager.► Directed and supported company tier-one initiatives, expanded market presence, and provided daily store operations support / SOPs.► Boosted new store openings from 7 stores open in 2021 to 80 stores opened within half a year. ► Grew enterprise Store Setup Team by 30% to support expanded market presence initiatives.

Raleigh, Nc, Us

As VP of Operations, I oversaw operations of 230 retail stores across the Midwest (Ohio, Indiana, Kentucky) with 19 District Managers as direct reports. I was responsible for all store operations, including all retail functions across real estate, inventory, merchandising, staffing, and customer service.► Fueled major Designated Market Area sales growth and exceeded sales plan 3 years straight.► Accelerated store performance by increasing internal team member promotion rate to General Manager.► Drove and enhanced diversity in leadership positions at field level positions, including recruiting and improving District Manager talent across all major Designated Market Areas.► Achieved significant Auto Preventable Damage YOY decrease across the territory by co-sponsoring and adopting Market Safety Captain program to create a true safety culture.

Raleigh, Nc, Us

As District Manager, I held a multi-unit leadership role, leading ~16 stores. I developed and executed business plans for the individual store and, subsequently, the entire district.► Recognized for implementing Region inventory and logistic strategies resulting in increased in-stock coverage and availability in a competitive landscape.

Raleigh, Nc, Us

During my time as GM, I was the recipient of multiple “General Manager of the Year” awards for double-digit top-line sales growth, exceeding profit / operating income financial target, and combined retail / wholesale customer satisfaction scores.

Fort Liberty, Nc, Us

For a period of 6 years, I served on the 629th Forward Surgical Team, a rapidly deployable reserve unit providing initial and immediate surgical operations. During this time, I earned special recognition at Walter Reed Medical Hospital for ranking in the top 1% of the class.

Master Of Business Administration (M.B.A.), Finance

Bachelor’S Degree, Business Administration