Matthew Player, Cpcu Email & Phone Number

Phoenixville, Pa, Us

Phoenixville, Pa, Us

Wayne, Pennsylvania, Us

Media , Pa, Us

- Coordinate defining the product strategy and the product roadmap as it relates to the needs of various client verticals (auto dealers, financial advisors, real estate groups, etc.)- Improve requirements specification processes and transfer processes to the Architecture and Engineering Teams- Participate in the Engineering Sprints, collaborating on final sign-off of new releases- Project manage the client onboarding experience: ensuring all technical, contract, andlegal workflows are completed according to schedule- Function as the primary liaison between the client and ItsWoop Technologies team- Own the client relationship while managing feature requests and rollouts- Acts as the Scrum Master & Coach for the Tech team as we implement the changeover to Azure DevOps while also installing traditional scrum ceremonies (morning scrum, retrospectives, planning, sprint reviews

Wayne, Pennsylvania, Us

- Offers options and solutions to ensure the end product is delivered efficiently, accurately and within scope - Facilitates scrum activities, including: daily scrum stand-up huddles, backlog grooming, sprint planning, and sprint retrospectives- Creates and executes test plans and test cases to validate the accuracy of projects- Provides clarification and/or guidance to IT Developers on specifications- Utilizes various utilities to update systems to support business/customer needs- Coordinates with team to ensure that all testing/development tasks are completed as scheduled- Troubleshoots issues reported by users via coordination of UAT and works with necessary parties to research, identify and implement a resolution

- Managed and maintained functional level resource algorithms in order to accurately project demand forecast for senior and functional area management- Supported functional areas by reviewing and cascading time reporting compliance reports and analyzing time data as a source to validate algorithms- Developed and maintained user interactive dashboards within TIBCO Spotfire that allow functional area management to monitor compliance results, project allocation, and other time data- Worked as assigned with functional areas to capture and to report on capacity for their respective skillsets/job roles

Hartford, Ct, Us

- Responsible for providing support to underwriting by calculating the total insured value of the customer and entering this information into an HSB quoting and rating system. - Review and qualify accounts according to company guidelines. - Research property locations for prior coverage and losses using company systems. - Ability to complete different transaction types including: New business, Renewal business, Audits, and Pools. - Participated in the development and implementation of new products/system types such as HSB Total Cyber, Guidewire PolicyCenter, Guidewire ClaimCenter, etc. - Provides support to the Supervisors by indexing; assigning, and balancing the workload. - Ensures the work is moving through the system as designed; resolving any hold-ups, ensuring that need by times are being met, and consistently reviewing the service levels.

Seattle, Wa, Us

- Tender transactions. - Maintain a rotating coffee cadence in order to ensure fresh coffee every half an hour. - Personalize every experience with each customer. - Prepare specialty drinks for customers. - Maintain a clean work environment that meets health code standards. - Replenish and rotate stock, milks, pastries, etc.

- Maintain knowledge of various government programs, i.e. LIHEAP, PTRR. - Identify needs of constituents and understand their core issue(s) based on the information that they provide. - Determine if constituents meet the criteria that are outlined by each program. - Direct constituents towards specific programs that will help alleviate their issue(s). - Understand the various levels of government and how they interact with each other.