Matthew Pomponi Email & Phone Number

Hayward, California, United States

• Contacted potential clients through cold calls and emails using Outreach• Qualified inbound leads from marketing campaigns utilizing B.A.N.T. • Exceeded quota for SALs first quarter in role, meeting 300% of expected production• Scheduled outbound meetings with Fortune 500 companies such as Stanley Black & Decker, Lincoln National, and Nationwide• Led BDR team in Q3 of 2022 in outbound opportunities created• Collaborated with AE partner, managing South Central U.S. territory and prospecting target accounts• Successfully recruited attendees through LinkedIn for lead generating events• Completed Outreach Prospecting Specialist course and D.I.S.C. training

Hayward, California

• Consistently ranked highly in productivity and efficiency while performing all Ops duties• Appointed role of shift supervisor when supervisor was out of office• Helped create written procedures for operation and organized meetings to improve procedures• Tested new software introduced to production floor and gave feedback to software team for improvements• Liaison with other departments to teach others about Operations processes and capabilities• Trainer of new hires, assisted in developing training program and evaluating new Operations department employees during onboarding• Improved method of ordering supplies by implementing single-card Kanban system

Chelmsford, Ma

• Managed shipping and receiving for IT department• Provided timely shipment of iPhone upgrades to 700+ employees• Reconfigured returned employee iPads and iPhones • Resolved tickets submitted to department regarding hardware and accessory requests• Ensured repair of damaged employee devices by receiving and delegating repair to necessary enterprise repair partner

Chelmsford, Ma

• Composed and distributed daily product update newsletter to thousands of employees• Achieved title of Product Ambassador, providing Xfinity product information to potential customers at events such as concerts and sporting events• Trained new hires on functions and features of Xfinity products including X1 and Voice Remote• Utilized periodic inventory system and assumed role for ordering and shipping supplies with Amazon• Improved system for maintaining employee awareness on product updates by administering monthly, quarterly, and yearly product reviews

Danvers, Ma

• Ensured proper packaging for distribution of payroll documents• Streamlined year-end tasks including packaging and shipment of W2s, 1099s, and CDs• Maintained inventory and rotation of stockroom supplies• Assisted co-workers in resolving operational issues• Provided excellent service when interacting with clients