Matthew Puerta Email & Phone Number

Miami, Florida, United States

Florida, United States

-Manage patient load of 90+, providing individualized care and resources per each patient’s diagnosis-Maintain patient privacy and standards per HIPAA and company regulations-Enroll new patients in programs through health assessments and diagnosis eligibility

- Take ownership of back stock, adapting flexible organization to increase efficient workflows on sales floor- Interacted with customers (assessed their needs, directed them to appropriate products, notified them of any special deals or sales, etc.)- Conducted monthly cycle counts to ensure accurate inventory and record keeping- Responsible for weekly.

- Exceeded monthly sales targets of $100-$120k per month (8-10% over KPI), achieving $1M in sales before promotion to Stock Controller role.- Maintained a client book with contact information to outreach and follow up with clients via email and Omnichannel (CSM)- Manage customer relationships to follow up on sales, after sales processes, and feedback

- Handled in-store brand presence through styling, maintaining current in-season collections, and product knowledge touchbases- Exceeded target KPIs and sales goals by 5-10% consistently, averaging monthly sales of $50-$70k- Collaborated with account executive through monthly meetings to manage and regularly update stock, discuss top selling products and.

- Sourced and outreached mostly B2B prospects and pitched products based on need, resulting in consistently meeting sales goals and exceeding retention rates- Used phone etiquette best practices to create a professional environment while cold-calling and prospecting, resulting in fewer disconnected calls and increased customer engagement and receptiveness

Computer Software Engineering

Marketing