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Matthew Case is listed as Certified Salesforce Professional | Software Project Manager & Consultant | Technical Support | Technical Writer | SaaS Business Analyst | Community-Minded at Simplus, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at simplus.com and a matched LinkedIn profile for Matthew Case.
Matthew Case previously worked as Salesforce Project Manager at Simplus and Senior Onboarding Consultant, Subject Matter Expert and Lead Project Manager on SFDC Integration at Docusign. Matthew Case holds Bachelor Of Arts, Communication Major - Media Studies Emphasis, And Philosophy Minor from University Of Wisconsin-Stevens Point.
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AeroLeads found 1 current-domain work email signal for Matthew Case. Compare company email patterns before reaching out.
At the keyboard, I help people implement software as a project manager and volunteer for non profits. Away from the keyboard, I enjoy the beautiful Washington State and beyond.
Listed skills include Customer Support, Customer Service, Account Management, Image Editing, and 48 others.
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Salt Lake City, Utah, US
-Successfully led large teams to perform large-scale, enterprise Salesforce CRM software implementations-Leader of Salesforce Delivery, Technical, Marketing and Operations-Work closely with C-Suite and project sponsors
San Francisco, CA, US
Same as previous role with an emphasis on leadership, extra initiatives, and more influence into the Salesforce integration and its evolution as a product. Promoted to a Senior level.
San Francisco, CA, US
Same as previous role with an emphasis on leadership, extra initiatives, and more influence into the Salesforce integration and its evolution as a product.
San Francisco, CA, US
-Hand-picked to join a top-of-class team of product subject matter experts (SME) delivering Software Adoption Consulting services to customers with complex use cases often including Salesforce, Microsoft Dynamics 365, Oracle Netsuite, and 3rd party integrations. -Identified business process shortcomings and provided solutions internally such as designing.
San Francisco, CA, US
-Guided, enabled, consulted, and trained Customers on advanced products within the DocuSign Agreement Cloud solutions showcase (e.g. DocuSign Apps Launcher, DocuSign eSignature for Salesforce, DocuSign Gen for Salesforce, DocuSign Negotiate for Salesforce, etc.) post sale. -Succeeded in the role by helping customers achieve a fast time to value, and adopt.
San Francisco, CA, US
-Innovated ways to improve the team's efficiencies with Salesforce.com and other toolsets.-Cross-Trained colleagues on DocuSign product areas with a SME-level knowledge (Subject Matter Expert). -Guided, enabled, consulted, and trained Customers on DocuSign Agreement Cloud solutions post sale. -Succeeded in the role by helping customers achieve a fast time.
San Francisco, CA, US
-Passed Tier 3 exam. -Brought a consultative approach to SaaS Support, while building strong relationships within the company and with customers. -Authored over 30 technical, internal and customer-facing articles, and walk-throughs (Salesforce KCS methodology), sharing best practices with DocuSign's Electronic Signature platform (web application), API's.
Issaquah, WA, US
-Implemented new, more efficient ways of using the Support Ticketing system (Jitbit) while thriving in a technical support role where questions ranged in difficulty and scope. -Revamped internal policies and procedures with Google Apps, and spearheaded cross-organizational collaboration to increase company productivity. -Authored internal and.
Redmond, Washington, US
-Excelled in Technical Support, and exceeded all aggressive SLAs, KPIs, and OKRs. -Key contributor to implementing more efficient ways of managing Support Tickets (Freshdesk) and internal productivity tools (such as TextExpander, Asana, and Trello). -Improved usage of CRMs (Nutshell and Salesforce) to track customer accounts and interactions through the.
Redmond, Washington, US
-Account Management, on-boarding specialist, and implementation consultant for church and non-profit organizational staff for Pushpay product - a donation software (App, online giving, and texting).
Wisconsin Rapids, WI, US
-Provided excellent customer service for computer sales, computer repair, and Cellcom cellular (plans, sales, and device support) in a fast-paced environment, interacting with several customers daily. -Helped create company policies, organized them using Google Apps for Business, and shared up-to-date trends in technology with co-workers. -Created.
Stevens Point, WI, US
-During this hectic 2 week music camp event, I videotaped seminars, music lessons, and interviews. -Created daily highlight videos, and produced and edited 2 promotional videos which ended up becoming Marketing DVD's for the next year's camp.-Helped manage the Institute’s Facebook page during Internship.
Stevens Point, WI, US
-Private French Tutor and Computer Guide through an on-campus Tutoring and Learning Center while attending full-time college. -Helped peers and others with course content and prepare for success in French class, and using productivity tools on Windows. -Assisted peers in computer labs on-campus with basic troubleshooting and Windows and Mac programs.
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Matthew Case works for Simplus.
Matthew Case is listed as Certified Salesforce Professional | Software Project Manager & Consultant | Technical Support | Technical Writer | SaaS Business Analyst | Community-Minded at Simplus.
AeroLeads has found 1 work email signal at @simplus.com for Matthew Case at Simplus.
Matthew Case is based in Greater Seattle Area, United States, United States while working with Simplus.
Matthew Case has worked for Simplus, Docusign, Trade Tech Inc., Pushpay, and Zaxx Technology Specialists.
You can use AeroLeads to view verified contact signals for Matthew Case at Simplus, including work email, phone, and LinkedIn data when available.
Matthew Case holds Bachelor Of Arts, Communication Major - Media Studies Emphasis, And Philosophy Minor from University Of Wisconsin-Stevens Point.
Matthew Case is listed with skills including Customer Support, Customer Service, Account Management, Image Editing, Mac, Video, Video Editing, and Pc.
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