Matthew Radecki Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Au

Scoresby, Victoria, Au

Austin, Texas, Us

Austin, Texas, Us

Herzliya, Israel, Il

* Responsible for providing high level technical support for residential and commercial solar PVsystems in a fast paced, high workload environment.* Role consists of troubleshooting and fixing issues with inverters, power optimisers, energy meters,home automation products, networks/connectivity and monitoring site configuration.* Support provided both to system owners and electricians on site, with a requirement for extensiveknowledge of system electronics/components and excellent communication of procedures.

Keysborough, Victoria, Au

* Technical support and service for all electronic and mechanical products; including via telephone,email and field service/maintenance of products.* Pre-sales and after-sales customer liaison, focused on creating long term business relationships.* Responsible for the creation and maintenance of support documentation for allelectronic/mechanical products.* Important member of the product development team, with specific focus in specification, designing with constraints, enclosure design and life cycle testing.* Experienced in CAD design of sheet metal and plastic products.* Highly experienced in network environments and electronics installation.

Preston, Victoria, Au

* Provided technical support for LOKtouch products and training other staff in it's range of products.* Maintenance of IT facilities (computers, servers, printers, network, software) in the office andassisting technicians with problems encountered on the road.* Taking calls and booking jobs through service department, organising technicians stock for jobs and preparation of their daily work schedules.

* Provided technical support via phone and remote access for LOKtouch access control software and hardware.* Responsible for creation and maintenance of product documentation.* On-site installation of software and hardware, also providing training and creation of specialisedguides for end-users.* Diagnosis and repair of hardware faults and production of promotional media.* Attended 2015 MLAA (Master Locksmiths Association of Australasia) Expo and presenting theproduct to the general public and end-users.