Matthew Rawicki Email and Phone Number

Maximise the sales and profitability in the restaurants and ensure that all resources are at correct levels.Carry out and keep aware of local restaurant marketing activities and co-ordinate in-store promotions.Accurately forecast sales and labour taking into account current trends and future promotions.Ensure all financial and administrative procedures are adhered to at all times and discrepancies are investigated and reported.Ensure that the labour schedules and all paperwork, including personnel documentation and files are completed and maintained correctly.Ensure all Company standards are met and cleaning work is carried out.Handle all customer complaints.Ensure that the restaurant is correctly staffed and all employees are correctly trained, monitored and coached and annual appraisals are performed.Carry out training and development programmes for Team Leaders, Assistant Restaurant General Managers.Handle employee relations issues within the restaurant, conducting disciplinary and grievance proceedings.Prepare and take part in conference calls, hold team and management meetings and brief the team along with any store specific issues.Ensure that all Statutory and Company Health, Safety and Food Hygiene regulations are followed and corrective action taken as necessary.Deputise for Area Coach when required.Provide support to stores within the area as required.

Assist the Restaurant General Manager to ensure that the various volumes of the business are met, to increase sales, to implement in-store promotions and to maximise the profitability.Ensure all financial and administrative procedures are adhered to at all times and discrepancies are investigated and reported.Assist the Restaurant General Manager in weekly labour schedules and other paperwork.Ensure all Company standards are met and cleaning work is carried out.Handle all customer complaints.Assist the Restaurant General Manager in correctly staffing, training and coaching of all employees.Support the Restaurant General Manager at team and management meetings.Handle employee relations issues within the restaurant.Ensure that all Statutory and Company Health, Safety and Food Hygiene regulations are followed and corrective action taken as necessary. Deputise for Restaurant General Manager when required.

Leading a team of up to 15 people.Delivering a ‘Customer Mania’ service levelEnabling the team to deliver fantastic products and outstanding restaurant cleanliness.Assisting the Restaurant Manager to develop your team and provide development & training.Ensuring all Health and Safety/Food Hygiene regulations are adhered toSupporting the Restaurant Manager in the control of food and labour costs

Leading a team of up top 7 people.serving the customers, preparing food, setting up displays.