Matthew Resh Email & Phone Number

• Serves as primary point of contact for Clinical Ink customers, managing all aspects of the projectlifecycle, including project scope, budget, delivery, change control, and reporting• Develops and manages detailed project plan, including timelines, communication plan, training plan,data transfer plan and implementation plan• Leads project kick-off meetings and facilitates the requirements gathering process with customers• Ensures all functional leads and project team members understand their role and project requirements• Coordinates internal project resources and third parties/vendors to ensure the flawless execution ofprojects• Monitors and tracks project progress and provides project status reporting• Ensures projects are delivered on-time, within scope and budget• Delivers Investigator Meeting presentations that demonstrate solid comprehension of protocol anduse of the Clinical Ink platform• Conducts training sessions, as required, with site staff and monitors/CRAs• Supports business development activities, including bid defense presentations, as required• Disseminate all information from the customer accurately and promptly to all relevant internalstakeholders, ensuring any actions are understood and agreed with the project team as appropriate.• Mentors other Project Managers or Associate Project managers that are newly hired• Performs other activities, as required, to ensure overall project and company success

• Support Project Managers within assigned program pods by:• Assisting in the development and management of project plans, including timelines, communicationplan, training plan, data transfer plan, content documents and implementation plans• Coordinating and managing the study change control process from initial request to final decision/approval, including documentation and communication• Planning and participating in internal and external meetings, including preparing minutes andassociated materials• Liaising with internal functional teams and resources to carry out project requirements/tasks• Liaising with external teams to achieve project objectives in and around change controls, translations,content development, and integrations• Assisting with managing and updating timelines• Coordinating and working closely with Study Support and Implementation to ensure sites, users, andequipment requests are addressed and entered in a timely fashion• Performing configuration activities for identified projects, as needed

•Translate clinical protocols and eCOAs into activities/requirements for form programming•With support from Team Lead, complete/oversee medium/hard/complex scope builds•Create study visit matrix and requirements for complex functionality or workflow•Update study requirements throughout the design process as needed•Perform internal UATs•Manage and own the external UAT process for ongoing projects•Generate and maintain UAT documentation•Generate and update study-related reports•Create and maintain standard libraries in eSource design tool •Work with CDM and Project Management to prepare and present visual aid tools for client•Assist in maintaining reference documentation•Support Clinical Database Design Manager training and oversee Junior Design Analyst training•Assist with scoping Change Control requests

•Work under the supervision of Clinical Design Manager to translate complex clinical protocols into requirements for form programming•With support from CDM, complete / oversee small scope builds•Create study visit matrix and requirements for complex functionality or workflow•Update study requirements throughout the design process as needed•Perform internal UATs•Participate as a speaking member of external UATs as needed•Generate and maintain UAT documentation•Assist CDM with all phases of UAT•Generate and update study-related reports •Create and maintain standard libraries in eSource design tool •Work with CDM and Project Management to prepare and present visual aid tool for client•Assist in maintaining CDM/CDA reference documentation•Support CDM training and oversee CDA training•Assist with scoping Change Control requests

Medcenter High Point

EPIC Credential Trainer, ADT/Grand Central Prelude applications, assist with training and education of Emergency Department Registration staff. I practice performance management and training coordination for existing and incoming staff. Coordinate with HR and Talent Acquisition to onboard new employees.LEAN Project subject matter expert for a patient satifaction study at Welsey Long Hospital. I also regularly go into staffing and provide relief maintenance for the MedCenter High Point ED. I manage the corrective action process, time-keeping, payroll, and employee relations for ED staff. Diversity awareness champion and activities coordinating for ED staff. I am also the marketing lead for the Cone Health LGBT Inclusion Counsel.

Obtain required information for registration into Cone Health's electronic health record system. Review demographic and insurance information, and follow through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.Ensure accurate and complete information is obtained by completing all registration edits.Ensure all appropriate signatures are obtained and all forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice, HIPAA Privacy Notice, Assignment of Insurance Benefits, etc. As well as provide information and handouts and answer questions on patient rights and responsibilities, HIPAA Privacy Notice, and any additional financial assistance documentation.Complete and ensure verification of insurance, complete notifications of admission for emergency inpatients, review to ensure pre-certification and authorization is in place for all emergency patients.

Blowing Rock, Nc

Previously responsible for sales and administration customer service associate needs, and have played an active role in interviewing and participate in administrative hiring decisions. In addition to managerial responsibilities I also deal directly with customers on a daily basis. On any given day I am required to work the call center, ticket register, or ticket main office.

I have worked with two academic professors on separate project based assignments. The projects included data analysis and consolidation of international travel based research and theconstruction of a teaching manual and testing guide for a management textbook that is soon to be published through the Oxford University Press.

Master Of Business Administration (M.B.A.), International Business

Activities and Societies: Beta Gamma Sigma, Executive Impact MBA Club, MBA Intramural Soccer Team

Bachelor Of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies