Matthew Resh Email & Phone Number

• Serves as primary point of contact for Clinical Ink customers, managing all aspects of the projectlifecycle, including project scope, budget, delivery, change control, and reporting
• Develops and manages detailed project plan, including timelines, communication plan, training plan,data transfer plan and implementation plan
• Leads project kick-off meetings and facilitates the requirements gathering process with customers
• Ensures all functional leads and project team members understand their role and project requirements
• Coordinates internal project resources and third parties/vendors to ensure the flawless execution ofprojects
• Monitors and tracks project progress and provides project status reporting

• Support Project Managers within assigned program pods by:
• Assisting in the development and management of project plans, including timelines, communicationplan, training plan, data transfer plan, content documents and implementation plans
• Coordinating and managing the study change control process from initial request to final decision/approval, including documentation and communication
• Planning and participating in internal and external meetings, including preparing minutes andassociated materials
• Liaising with internal functional teams and resources to carry out project requirements/tasks
• Liaising with external teams to achieve project objectives in and around change controls, translations,content development, and integrations

• Translate clinical protocols and eCOAs into activities/requirements for form programming
• With support from Team Lead, complete/oversee medium/hard/complex scope builds
• Create study visit matrix and requirements for complex functionality or workflow
• Update study requirements throughout the design process as needed
• Perform internal UATs
• Manage and own the external UAT process for ongoing projects

• Work under the supervision of Clinical Design Manager to translate complex clinical protocols into requirements for form programming
• With support from CDM, complete / oversee small scope builds
• Create study visit matrix and requirements for complex functionality or workflow
• Update study requirements throughout the design process as needed
• Perform internal UATs
• Participate as a speaking member of external UATs as needed

Medcenter High Point

EPIC Credential Trainer, ADT/Grand Central Prelude applications, assist with training and education of Emergency Department Registration staff. I practice performance management and training coordination for existing and incoming staff. Coordinate with HR and Talent Acquisition to onboard new employees.LEAN Project subject matter expert for a patient.

Obtain required information for registration into Cone Health's electronic health record system. Review demographic and insurance information, and follow through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.Ensure accurate and complete information is obtained by completing all.

Blowing Rock, NC

Previously responsible for sales and administration customer service associate needs, and have played an active role in interviewing and participate in administrative hiring decisions. In addition to managerial responsibilities I also deal directly with customers on a daily basis. On any given day I am required to work the call center, ticket register, or.

I have worked with two academic professors on separate project based assignments. The projects included data analysis and consolidation of international travel based research and theconstruction of a teaching manual and testing guide for a management textbook that is soon to be published through the Oxford University Press.

Master Of Business Administration (M.B.A.), International Business

Activities and Societies: Beta Gamma Sigma, Executive Impact MBA Club, MBA Intramural Soccer Team

Bachelor Of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies