Setting up new customers in our multiple databases for ordering and billing.Assisting vendors and customers in transitioning into our ordering platforms and websites.Training new hires on processing requirements in our databases, and to adequately communicate with customers and vendors to solve problems.Managing client profiles, billing and user logins. Managing spreadsheet data for customer billing, ordering, turn around times and error reporting.

While working in the Appraisal Management department, I Managed and followed approximately 100-300 Appraisal's daily in two databases. Providing status updates as needed for our clients. I also have training to place appraisal orders for our customers. I held the main phone line and addressed any appraisal issue or concern our customers or vendors might have. In May 2013, I was promoted to Customer Service. Where I will be resolving any disputes or concerns that our clients have with an… Show more While working in the Appraisal Management department, I Managed and followed approximately 100-300 Appraisal's daily in two databases. Providing status updates as needed for our clients. I also have training to place appraisal orders for our customers. I held the main phone line and addressed any appraisal issue or concern our customers or vendors might have. In May 2013, I was promoted to Customer Service. Where I will be resolving any disputes or concerns that our clients have with an appraisal report, or property report. Other training:● Setting up new customers our sales representatives provide in our databases.● Assisting vendors and customers in transitioning into a new database.● Training new hires on processing requirements in two databases, and to adequately communicate with customers and vendors to solve problems. Show less

I was hired on as a seasonal employee where after a few short months I was hired on part time working in the Tool/Hardware department. I provided customers with the information and tools they needed to get the job cone right and efficiently. I answered any questions or concerns for the client and found the products that worked best for their project. I answered the phones and addressed any questions or concerns for the client. In the hardware department I cut glass, chain, rope for the… Show more I was hired on as a seasonal employee where after a few short months I was hired on part time working in the Tool/Hardware department. I provided customers with the information and tools they needed to get the job cone right and efficiently. I answered any questions or concerns for the client and found the products that worked best for their project. I answered the phones and addressed any questions or concerns for the client. In the hardware department I cut glass, chain, rope for the customers. I made keys and occasionally re-keyed locks for them. I also provided other departments with customer service when assistance was needed. I could use the wood cutting machine for customer's in the lumber department, and cut blinds in the home department. I was hired on as full time and moved to the inside lawn and garden (Seasonal) department where I did all of the above and more. In this department I was special ordering and selling large ticket items. My goals were to sell extended protection plans and assist my lead sales person as much as possible. I also operated several large machines working here. Show less