Matthew Robinette, Cdme, Cmp Email & Phone Number

Richmond, Virginia, United States

401 N. 3Rd St. Richmond, Va 23219

Goals driven professional with over fifteen years of experience in destination marketing sales and services. Seeking to leverage my knowledge successfully selling destinations, servicing meetings, conventions, and sporting events, leading teams to achieve organization mission, vision, and values, and employing strategy to organization initiatives to gain an executive level position within a Destination Marketing Organization.Create goals, objectives, and strategies that have provided innovation in services provided and growth in sales for the organization Supported organization vision, mission, and values through collaboration, innovation, accountability, respect, and commitment to communityProvided leadership which energized a strong Convention & Sports Services team which resulted in greater investment by leadership to the departmentEstablished, developed, and maintained relationships with local businesses, hotels, venues, industry influencers, and strategic partners to ensure return on investmentPersuasive sales skills resulting in exceeding sales goalsProven negotiation skills resulting in savings for clients and increased sales for vendorsComprehensive industry knowledge of Destination Marketing Organization strategy in terms of convention, meeting, and participatory sports markets. In-depth knowledge of DMO industry terminology and practicesExperience delivering measurable, data-driven results through advertising, sponsorship investment, trade show planning, FAM tours, and site visitsDelivered positive return on investment through customized services, detailed budgets, and knowledge of housing needs and contractsOwnership of hiring Service Managers, established service data metrics, established objectives for direct reports, conducted coaching sessions and annual reviews

Virginia Beach, Va

Proactively identify, seek and attract new sporting/competitive opportunities locally, statewide and nationally to generate economic impactAchieved sales goals annuallyAchievement of customer satisfaction and loyalty goalsIdentified potential key accounts and developed strategies to prioritize and penetrate those accountsTailored the sales presentation/proposal to address priorities identified by the customerNegotiated contracts with key customers and vendors, venues, and hotelsConducted on-site client inspections to illustrate available servicesMonitored customer satisfaction with sporting event business; followed-up with key contacts on a regular basis to assess satisfactionProvided personal attention, took personal responsibility and leveraged teamwork when providing guest service

Virginia Beach, Va

Enforced policies and proceduresMaintained crowd control and ensure that safety standards are followedInspect indoor and outdoor facilities before, during and after use to ensure proper operatingconditionSupervised on-site operations before, during and after an event to ensure compliancewith permit conditions and that city services are deliveredPrepared and submitted written reports to higher authorities to document incidents which may be inviolation of policies or result in claims for damagesProvided oral and written reports on events for post-event critiquesResponded to requests, inquiries and concerns from event sponsors and/or facility usersto provide services, clarify policies, procedures or regulations

Virginia Beach, Va

Initially worked on permitting special events for the resort area of the Virginia Beach Oceanfront. Important because I learned the importance of City services provided for/to events. I also learned how to communicate with several organizations and levels of management. Currently I am responsible for event related needs for sporting events that the have a positive impact (room nights, economic and community) for the City of Virginia Beach, Virginia.

Oversee event set-up and strike of all festival special eventsRecruit, schedule and manage volunteers for general event duties and specialized teams Communicate with various event sponsors leading up to Festival events, and serve as onsite contact at events Work with product suppliers to schedule and coordinate deliveries, and sponsor arrival Organize, maintain, and track inventoryWorking closely with the Festival / Biennale team and our suppliers to manage anddeliver events to deadline and on budget.Event production management.Managing budgets, guest list’s, suppliers and reporting Effective updating and communication with the Festival team.Working at the venue to oversee the successful delivery of the events

Norfolk, Va

Planned game operations....to the second!Responsible for getting students out to the varsity level sporting events.

Bs, Recreation And Leisure Studies, Commercial Recreation

Degeree In Life, Aviation Fuels - V4 Division Ships Company, A

Activities and Societies: Worked on the Flight Deck of the USS Saratoga. Moved up the ranks and ended up managing fuel operations.