•Ensure compliance with all Health Canada, and GMP requirements for OTC, Cosmetics, and Devices.•Ensure that quality systems are implemented and followed in Canadian sites (e.g. temperature monitoring, calibration program, document control, product testing, specifications, control procedures, etc.).•Release of Finished Goods and/or Raw Materials.•Prioritize and direct the work of Quality personnel and communicate timetables and standards of excellence regularly to ensure commitments are met. •Lead the quality team by providing coaching, motivation, and direction. Model the organization’s values and behaviors and engage the team to do the same. •Plan and implement Quality strategies, policies, and objectives in accordance with Company strategic plans (SOPs). •Provide growth and development for the team and work to have successors in place.•Actively participate in Regulatory and Internal Inspections and be the primary contact for interactions with Health Canada. •Perform supplier audits for domestic and international suppliers to ensure adherence to Health Canada and other jurisdictional GMP compliance (FDA, EU, etc.).•Maintain site licenses required for GMP activities of Drug, Natural Health Products and Medical Devices, including ensuring any foreign sites are registered and maintained according to business requirements. This includes Drug Establishment License (DEL), Site License (SL) for NHPs and a Medical Device Establishment License (MDEL).•Escalate to upper management any issue that potentially can impact release of product to market. •Collaborate with multidisciplinary teams. •Champion the quality culture and build outstanding partnerships with operations, supply chain, regulatory, commercial, and other functions based on mutual candor and continual bidirectional learning.•Provides input and manages against a planned budget.

Oversee approval of starting materials, packaging materials, intermediate, bulk and finished products.Review of manufacturing records, sampling plans, and investigations that may affect product quality. Make decisions to release/reject materials/products based on sound judgement and regulatory requirements, reports, and specifications.Approve specifications, sampling instructions, test methods, work instructions and standard operating procedures.Oversee the monitoring and control of the manufacturing environment. Ensure the designation and monitoring of storage conditions for materials and products is followed.Ensure that appropriate validations are executed as required for rooms, equipment, and processes.Ensure that the training of the personnel is carried out and adapted according to need. Provide strong leadership and direction to the quality team and corporately, providing training, development and coaching opportunities.Participate in the design, effective implementation, monitoring and maintenance of the quality management system (QMS). This includes leading the management reviews of process performance, product quality (Annual Product Quality Reviews) and of the quality management system and advocating continual improvement.Review labels for regulatory compliance and approve labels for printing.Ensure the monitoring of the stability of the products.Review and approve deviation reports, oversee root cause analyses and provide recommendations for corrective actions. This includes events occurring on-site or raised through product complaints.Continuously monitor suppliers of materials and contract manufacturers and providers of other GMP related outsourced activities. Perform audits for qualification purposes of suppliers/service provides.Lead and participate in Health Canada GMP/GPP and third-party auditsEnsure compliance with GMP/GPP regulations as required by Health Canada or other jurisdictions to obtain/maintain GMP/GPP status

• Interpret, build upon, and comply with company quality assurance standards • Work with production to resolve product and process related quality issues to bring batch records to a timely and accurate closure • Review batch product batch to ensure quality and regulatory compliance • Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions • Document quality assurance activities with internal reporting and audits • Identify training needs and act to ensure compliance • Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables • Coordinate release of product for sale between planning, production, shipping/receiving and the quality department. Release product for sale as Alternate Quality Assurance Person (AQAP) • Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints • Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development • Maintenance of processes and procedures, to ensure product quality is within acceptable specifications • Review and update batch records, logbooks and various SOPs • Point of contact between production, planning, shipping/receiving, procurement and the quality management team pertaining to deviations, change controls and CAPAs • Organize and supervise workflow • Work as part of the QA team promoting a quality culture within the company• Perform risk assessments, approved deviation investigations, corrective and preventative actions and change controls• Participate during regulatory audit as quality member of the audit team

• Interpret, build upon, and comply with company quality assurance standards • Work with production to resolve product and process related quality issues to bring batch records to a timely and accurate closure • Review batch product batch to ensure quality and regulatory compliance • Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions • Document quality assurance activities with internal reporting and audits • Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines • Identify training needs and act to ensure compliance • Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables • Coordinate release of product for sale between planning, production, shipping/receiving and the quality department • Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints • Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development • Maintenance of processes and procedures, to ensure product quality is within acceptable specifications • Review and update batch records, logbooks and various SOPs • Point of contact between production, planning, shipping/receiving, procurement and the quality management team pertaining to deviations, change controls and CAPAs • Organize and supervise workflow between quality associates and quality control associates to ensure workload is evenly distributed • Work as part of the QA team promoting a quality culture within the company

• Responsible for daily testing of corporate brand products to ensure products meet the company's quality standards. • Preform both physical, chemical and sensory analysis on private label products, and items under investigation against production specifications.• Involved in creating and reviewing product specifications for new and existing SKUs, working in tandem with product development and the regulatory teams.• Initiative to take the lead on training the team on the new warehouse dock inspection program and ensure it`s effectivness• Communication with team members, and vendors to ensure any problems founds are addressed and resolved in a timely manner.• Developed tools via Microsoft Office for compiling data, analysis of quality trends, and proper documentation for test results

• Evaluate and negotiates supplier quotes and services to determine most desirable suppliers as per company standards (GFSI certification, HACCP programs)• Source and procure quality raw materials to meet sales, volume, gross margin, and turnover objectives• Preform sensory analysis with R&D, QA and Production to ensure products are to specification• Responsible for procurement system data input and integrity• Audit invoices and ensure compliance with contract terms• Developed tools via Microsoft Office for purchasing strategies to minimize inventory and maximize business efficiencies

• Organize and maintain the Test Kitchen area• Prepare food samples for Quality Surveillance/Product Development/Quality Control• Ensure all SOPs are followed and proper documentation is recorded for all incoming/outgoing products with Microsoft Office tools• Procure samples and products from stores and vendors for testing• Food Safety Certified

• Analyze and review data using SAP to ensure promotions are correctly implemented• Input data into the SAP system for different products and promotions• Research items for stores using SAP to provide information such as retail, cost, and inventory levels• Work with a team to ensure accuracy and increase efficiency on the setup and review of promotions• Communicate and coordinate issues and solutions with stores and category managers and ensure that issue correction is completed in a timely manner• Utilize Microsoft Office (Word, Excel) to create detailed spreadsheets for calculations and data management, and to write reports

• Plan and delegate work to employees• Communicate with employees in regards to complaints and issues• Communicate with customers to address problems and concerns to create a better shopping environment• Inform customers of food product quality and nutritional value of brand items versus private labels• Follow closing procedures and arm store alarm when closing the store