Matthew Kunkle
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Matthew Kunkle Email & Phone Number

Product Manager at Global Payments Inc.
Location: Jacksonville, Florida, United States 10 work roles 2 schools
1 work email found @tsys.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@tsys.com
LinkedIn Profile matched
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Current company
Global Payments Inc.
Role
Product Manager
Location
Jacksonville, Florida, United States
Company size
24257 employees

Who is Matthew Kunkle? Overview

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Quick answer

Matthew Kunkle is listed as Product Manager at Global Payments Inc., a with 24257 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at tsys.com and a matched LinkedIn profile for Matthew Kunkle.

Matthew Kunkle previously worked as Senior Business Analyst at Global Payments Inc. and Business Analyst II at Tsys. Matthew Kunkle holds Associate Of Arts (Aa), Social Sciences from Florida State University.

Company email context

Email format at Global Payments Inc.

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{first_initial}{last}@tsys.com
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AeroLeads found 1 current-domain work email signal for Matthew Kunkle. Compare company email patterns before reaching out.

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Profile bio

About Matthew Kunkle

I strive to learn quickly, work diligently, and contribute my valuable skills and resourcefulness to any team. I would like to find a career that challenges me, and fosters growth and deepens my technical experience, while allowing me to build relationships that will encourage and foster these attributes. I believe my attention to detail, technical background, and operational experience make me an ideal candidate to be at the intersection of product and development.

Listed skills include Access Control, Customer Service, Security, Protection, and 11 others.

Current workplace

Matthew Kunkle's current company

Company context helps verify the profile and gives searchers a useful next step.

Global Payments Inc.
Global Payments Inc.
Product Manager
Jacksonville, FL, US
Website
globalpaymentsinc.com
Employees
24257
AeroLeads page
Company profile
View company profile Email format
10 roles

Matthew Kunkle work experience

A career timeline built from the work history available for this profile.

Business Analyst Ii

Tsys

Jacksonville, Florida, United States

Mar 2020 - Sep 2023

Technical Csr Lead

Tsys

Support merchants and provide resolutions to complex issues that impact their day to day profitability while helping to lead a team of advanced support representatives in accomplishing the operational goals of TSYS.Process Creation and Implementation -Weekly syncs with the whole team to ensure focus and direction week over week -Daily syncs with individual team members to ensure they are on track for personal goals and workload -Support ticket workflow guidelines -Phone queue workflow guidelines -Chat queue management -Account migrationsDocumentation -Internal troubleshooting documents -Technical documents -Processual documents (Process Improvement)Global Training -New hire training -Remote Webex trainings -Internal team transfers -Sales representatives and merchants -Remote and affiliate campus (Belfast and Omaha)Surveil Support Queues and Individual Task Management -Monitor response times -Monitor ticket activity -Monitor ticket accuracy -Monitor process adherence -Monitor team member presence for Tier 1 -Monitor risk

Apr 2019 - Mar 2020

Technical Csr Senior

Tsys

Jacksonville, Florida

Personal Queue Management -Tier 1 chat -Tier 2 chat -Vital ticket queue -Vital phone queue -Legacy ticket queue -Legacy phone queue -Enterprise ticket queue -Documentation queue

Jun 2018 - Apr 2019

Personal Account Representative

State Farm ®

Execute sales generation and perform front line support ensuring client satisfaction.Process Streamline Initiatives -Direct call campaigning -Direct email campaigningProspecting -Monitor leads system -Generate Sale BookingsClient Services -Process change requests -Monitor changes/requests to ensure completion -Direct client maintenance contact

Nov 2017 - May 2018

Ops Analyst Mkts

Bank Of America Merrill Lynch

Jacksonville, Florida

MLPRO/MLI IPB Corporate ActionsFacilitate voluntary corporate action events for high net worth institutional clients with high demands.Queue Management -Monitor multiple distribution lists for client requests/inquiries/instructions -Reviewed and tested process controls -Rick mitigationEvent Curation -Corporate Actions -Proxy Voting -Survivor Options -LitigationsProcess Streamline Initiatives -Reduce manual work and cost associated with high value prospects -Maintain and sharpen control standards to ensure compliance with regulations

Jan 2016 - Nov 2017

Corporate Customer Relations Consultant

Adt

Jacksonville, Florida

Issue resolution across multiple roles ranging from daily concerns to in-depth client account/system issues.Department Servicing -Daily event reporting -Resolution e-mail monitoring -Concern Mitigation -Event escalation servicing -Claims investigation - False Alarm -Exceed service level standardsProcess Streamline Initiatives -Department representative -Opportunity assessment -Survey accuracy assessment -Maintain corporate contact list

Mar 2012 - Dec 2015

Customer Service Specialist

Adt

-Inbound customer support -Technical support -Customer account change requests -Schedule maintenance work-orders -Maintain and exceed required service levels

Jan 2011 - Mar 2012

Emergency Dispatch Operator

Adt

-Outbound call operator -Emergency service dispatching

Oct 2010 - Jan 2011
Team & coworkers

Colleagues at Global Payments Inc.

Other employees you can reach at globalpaymentsinc.com. View company contacts for 24257 employees →

TA Travis Allen Travis Allen Colleague at Global Payments Inc.Jeffersonville, Indiana, United States View → BG Balu Gawas Balu Gawas Colleague at Global Payments Inc.Pune, Maharashtra, India View → MA Mark Antoni Roam Mark Antoni Roam Colleague at Global Payments Inc.United States View → FH Farogh Hoseiny Farogh Hoseiny Colleague at Global Payments Inc.Iran, Islamic Republic Of View → JK Joan Keisha Dela Cruz Joan Keisha Dela Cruz Colleague at Global Payments Inc.Metro Manila, National Capital Region, Philippines View → RG Roxanne Galero Roxanne Galero Colleague at Global Payments Inc.Metro Manila, National Capital Region, Philippines View → TW Travis Windham Travis Windham Colleague at Global Payments Inc.Phenix City, Alabama, United States View → CF Carlos Faria Carlos Faria Colleague at Global Payments Inc.Round Lake, Illinois, United States View → JT Jazmin Torres Martínez Jazmin Torres Martínez Colleague at Global Payments Inc.Mexico City Metropolitan Area, Mexico View → JB James Bao James Bao Colleague at Global Payments Inc.Toronto, Ontario, Canada View →
2 education records

Matthew Kunkle education

Associate Of Arts (Aa), Social Sciences

Florida State University

Activities and Societies: Lambda Chi AlphaIntramural sports and activities

Education record

Mandarin High School

Activities and Societies: Manager of the Women's Bowling TeamFocused on Graphic Arts, Television Production, and Sciences

FAQ

Frequently asked questions about Matthew Kunkle

Quick answers generated from the profile data available on this page.

What company does Matthew Kunkle work for?

Matthew Kunkle works for Global Payments Inc..

What is Matthew Kunkle's role at Global Payments Inc.?

Matthew Kunkle is listed as Product Manager at Global Payments Inc..

What is Matthew Kunkle's email address?

AeroLeads has found 1 work email signal at @tsys.com for Matthew Kunkle at Global Payments Inc..

Where is Matthew Kunkle based?

Matthew Kunkle is based in Jacksonville, Florida, United States while working with Global Payments Inc..

What companies has Matthew Kunkle worked for?

Matthew Kunkle has worked for Global Payments Inc., Tsys, State Farm ®, Bank Of America Merrill Lynch, and Adt.

Who are Matthew Kunkle's colleagues at Global Payments Inc.?

Matthew Kunkle's colleagues at Global Payments Inc. include Travis Allen, Balu Gawas, Mark Antoni Roam, Farogh Hoseiny, and Joan Keisha Dela Cruz.

How can I contact Matthew Kunkle?

You can use AeroLeads to view verified contact signals for Matthew Kunkle at Global Payments Inc., including work email, phone, and LinkedIn data when available.

What schools did Matthew Kunkle attend?

Matthew Kunkle holds Associate Of Arts (Aa), Social Sciences from Florida State University.

What skills is Matthew Kunkle known for?

Matthew Kunkle is listed with skills including Access Control, Customer Service, Security, Protection, Account Management, Customer Retention, Call Centers, and Team Leadership.

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