• Make decisions about customer credit applications using a range of criteria including purpose of application, credit viability, customer payment history and customer credit worthiness.• Examine business’ financial transactions and credit history case by case by completing ratio, trend and cash flows analyses to create projections.• Assess, analyze and interpret complicated financial information in order to produce clear and objective reports of the designated degree of risk involved in extending an advance.• Abide by the company’s lending protocols within set risk, bearing limits and constraints.

• Shadowed district manager (responsible for 4 stores) gaining full understanding of the roles and importance of leading by building a culture of excellence. Completed administrative tasks (payroll, sales book, memo verification, invoices). Attended DM meetings, outings, attended and completed hiring with interviews and orientation, store tours, assisted with inventory.• Performed store manager duties (w/8 employees) learning the fundamental aspects of store operations, taking initiative to create excellent store conditions and improve store associate performance and stock efficiency.• Learned all relevant policies and procedures (i.e. Time Clock Policy, Cash Policy and Procedures, Store Procedures, Inventory Control Policies and Procedures).

• Teamwork skills working with management, servers, bussers, bartenders and cooks to handle customer needs, making for a great dining experience.• Provide prompt, courteous, and professional service to satisfy customers.• Maintain pleasant and friendly attitude, while contributing to a teamwork-based work environment.• Anticipate & address customer concerns and needs to ensure a good experience.• Promptly cleans and resets tables after each guest’s departure.• Protects establishment and patrons by adhering to sanitation and safety policies.

SPRING/SUMMERS • Served as groundsman leader – overseeing daily operations• Operated machinery including – brush chippers, stump grinders, chainsaws• Awareness of a Risk Oriented Business• Efficiently completed multiple private and commercial jobs per day alongside 4 groundsmen