Matthew Schaaf Email & Phone Number

Morris Plains, Nj, Us

Newark, New Jersey, United States

• Optimized 104 delivery routes across three companies, resulting in a $1.16 million annual reduction in variable costs and a 74.2% decrease in late deliveries.• Worked with Sales VP to create co-packer OTIF & margin reports to reduce product costs by $4.5 million YoY.• Developed a Power BI dashboard that integrated WMS, TMS, and RMS data that improved delivery issue resolution from 1 in 214 to 1 in 635 deliveries.• Designed key performance metrics for accounts receivable department… Show more • Optimized 104 delivery routes across three companies, resulting in a $1.16 million annual reduction in variable costs and a 74.2% decrease in late deliveries.• Worked with Sales VP to create co-packer OTIF & margin reports to reduce product costs by $4.5 million YoY.• Developed a Power BI dashboard that integrated WMS, TMS, and RMS data that improved delivery issue resolution from 1 in 214 to 1 in 635 deliveries.• Designed key performance metrics for accounts receivable department to enable team to reduce delinquent payments by $3.24 million YoY.• Handled 169 escalated cases with Starbucks LSRs to improve company reputation.• Redesigned picker metrics to reduce credit requests by 35% and weekly labor hours by 145.• Worked with sales executives to create individualized salesperson dashboards to report gross profits and gross margins for 2,645 accounts.• Developed 32 comprehensive SOP documents for existing reports, clarifying complex concepts and significantly reducing training time for junior analysts.• Delegated 54 ad hoc reports from 5 different departments to junior analysts.• Reduced 95 weekly labor hours by automating functions across dispatch, shift supervisors, route settlement, and accounting teams. Show less

Newark, New Jersey, United States

• Developed KPIs for the customer service team, resulting in a 50.6% reduction in incorrect orders, increase in call answer rate from 91.8% to 99.6%, & 30.6% decrease in service time within six months.• Led cross-functional project with transportation, warehouse, food safety, and mechanic directors to increase temperature compliant routes from 85.1% to 98.1% YoY, while reducing average manual supervision time by 7 hours per day.• Automated driver performance metrics, enabling daily… Show more • Developed KPIs for the customer service team, resulting in a 50.6% reduction in incorrect orders, increase in call answer rate from 91.8% to 99.6%, & 30.6% decrease in service time within six months.• Led cross-functional project with transportation, warehouse, food safety, and mechanic directors to increase temperature compliant routes from 85.1% to 98.1% YoY, while reducing average manual supervision time by 7 hours per day.• Automated driver performance metrics, enabling daily analysis of 148 drivers for service time efficiency, driving safety, cold chain compliance, CRM performance, idling/parking, and handheld compliance.• Managed the setup of RingCentral for a team of 82 administrative workers and 11 contact center agents, while creating 10 SOPs to streamline retraining efforts.• Reviewed and created operating budgets with assistance from the VP of Finance and Director of Transportation. Show less

East Rutherford

• Compile, sort, and verify costs of 167 vendors costs into local database.• Conduct quantitative and qualitative analysis of key business issues for 53 vendors and 94 locations.

East Rutherford, Nj

• Collaborate with a team of buyers to interpret data sets to determine key business drivers.• Meet with current and prospective vendors to assess terms of purchasing.• Develop ad hoc reports to assist management team with month end forecasts.• Update and review control sheets through SAP.

Morristown, Nj

• Created analysis reports highlighting business issues, potential risks, and profit opportunities.• Researched companies across various industries to identify valuable stocks and report findings.• Mentored by and reported to Senior Vice President

Morristown, Nj

• Maintained constant surveillance of approximately 50 people in swimming pools and diving boards to ensure the safety of guests.• Performed first aid and CPR according to the demands of adverse situations.

Parsippany, Nj

• Ensure games are conducted in a safe and orderly manner, by communicating with players, coaches, and parents before, during and after games.• Report match results to regulating organizations in a timely manner.• Communicate with other officials quickly and effectively to make decisions.

East Hanover, Nj