• Planned, Coordinated and Facilitated integration of global Cytec network into the Solvay network• Coordinated with Compliance team to implement NIST/EAR/ITAR regulatory requirements• Responded to site escalations and critical issues at sites to promote understanding and resolution• Coached Site OT teams on applying IT best practices for Industrial Automation Systems• Coordinated and facilitated SD-WAN migration program for the NAM region• Worked with IT Business Relationship Managers to address site escalations and improve IT Services• Worked with ITSM, Knowledge, and End User teams to improve Connectivity issue support• Implemented custom solutions for industrial sites such as IoT, ATEX WiFi• Regional tech lead for factory infrastructure modernization program, working with internal and external teams to modernize infrastructure and address customer pain points and wish lists

• Designed and implemented $1.5M IT Infrastructure for $350M site expansion on time and under budget• Adjunct to global telecom team, supporting telecom projects and issues at all sites• Designed and Implemented Industrial Networks, focusing on reliability and scalability• Mentored new team members and interns for other sites• Facilitated end-user adoption of Solvay collaboration tools and IT Support processes with 98% engagement

• Implemented Barcode/WiFi-based logistics reporting and management system – Reduced shipping lead time by 58%, Improved ERP accuracy by 75%, and lowered ERP update delay by 97%• Successfully relocated offices and coordinated technology needs for new production facilities on-time • Created global IT standards and policies to meet business needs and IT Best Practices• Reviewed and analyzed IT performance metrics to improve ITSM• Developed IT standard procedures for Corporate Crisis Management Plan• Implemented MDM tools to secure, automate, support, and geo-fence Mobile industrial devices

• Restructured, upgraded, and consolidated clients’ networks to offer an optimized energy footprint, minimized cost, and maximized Quality of Service.• Monitored and audited clients’ IT systems for performance and security improvements and compliance with SOX and FDIC regulations• Implemented and optimized internal IT processes to provide better service to clients and meet SLA’s• Guided business leaders on IT systems and processes to minimize cost and implement IT best practices• Implemented, managed, and audited disaster recovery services for 30+ clients• Designed, developed, and implemented automated antivirus, patch management, and system status auditing tools

• Consistently met IT Service SLA’s for end-user support• Analyzed IT performance metrics to optimize IT process efficiency• Planned and implemented Visual Factory project that provided employees and business leaders with real-time production and personnel information• Automated, audited, and managed antivirus and patch management for 12000+ desktops• Implemented, managed, and audited disaster recovery services for 100% compliance• Supported industrial IT systems ranging from robotics and air sensors to statistical process control systems

• Implemented Windows Server Update Services patch management solution to ensure patch compliance with the organization’s security standards and policies.• Designed, implemented, and managed ZENWorks Desktop Management system for 2000+ desktops to provide more efficient management of client devices and offer a better level of service for customers

• Coordinated infrastructure acquisition and implementation for $200M expansion project • Supported wireless networks, conducted site surveys, and optimized WiFi coverage• Coordinated wireless security project to harden WiFi networks• Implemented and managed SNMP server management/monitoring tools• Designed, planned, and managed datacenter upgrade project for multiple facilities• Supported IIS/SQL based production systems, ensuring 99.997% business uptime