As the Chief Technology Officer at Concero UK, I am dedicated to leveraging technology to transform educational environments and enhance business outcomes. With a strategic focus on cloud adoption, cybersecurity, and automation, I drive initiatives that enhance teaching and learning and business through robust and secure IT networks.I work across the technical teams at Concero, delivering projects (following Prince2), managing products and partnerships, overseeing information assurance including ISO accreditations and Cyber Security as well as supporting technical escalations and strategic support to key customers. My journey in IT began with hands-on roles as a network manager and technician, evolving into leadership positions where I’ve been instrumental in scaling IT infrastructures for multi-academy trusts. At Lourdes IT, I established a benchmark for school IT support, fostering growth and innovation in educational technology.I excel in designing and implementing IT networks that are not only reliable but also secure, ensuring they support and enhance the users mission. My approach to IT support is proactive and results-oriented, delivering reliable outcomes that employers, employees, educators and students can depend on.Leading by example, I have mentored teams and individuals, guiding them to develop their technical skills and advance their careers. My leadership style is characterized by a commitment to professional development and a passion for building capacity within my teams.A recognized thought leader, I’ve spoken at industry events for Microsoft, Nasen, ANME, and Smoothwall, sharing my expertise in accessible formats. My podcast and blog further reflect my dedication to discussing and demystifying complex edutech topics.I am passionate about the power of technology to make a difference. My work is driven by the belief that every institution can achieve more with the right technological tools and support.