Matthew Shields Email & Phone Number

Tacoma, Washington, United States

• Conducted site visits to collect signage reports for parks, enhancing visitor engagement and wayfinding.
• Organized content in a centralized database to align with district objectives.
• Identified optimal locations for QR code signage, improving on-site visitor experience.

Seattle, Washington, United States

• Acted as the liaison to the graduate chapter administrators to ensure proper finances were in order.
• Managed treasury account to budget living expenses & invoice payments for member house bills.
• Configured projects to improve house conditions & track inventory for management.

• Managed private charter boats, assisting customers with arrangements, fuel, and nautical equipment.
• Established and maintained client relations with club members, ensuring satisfaction and repeat business.
• Conducted quality control boat checks on 15 vessels per shift, ensuring safety and compliance with regulations.

• Provided exceptional customer service and guided guests through their full experience at the Space Needle.
• Actively engaged with customers to promote merchandise sales and create a positive environment.
• Collaborated with team members to ensure a seamless guest experience and drive revenue growth.

Bachelor'S Degree, Journalism And Public Interest

Education record