• Provide assistance over the phone by trouble shooting technological issues for faculty, staff, and students• Granted access to activate student accounts for the University’s undergraduate program• Called on demand to repair any technological issues across campus in a timely manner• Received Employee of the Month March 2019 for resolving campus wide network outage

• Negotiated with potential clients on competitive billing rates after researching competition’s current rates• Successfully obtained multiple accounts through in-person appointments in order to provide services• Responsible for the weekly computation and input of payroll data for over 300 associates• Collected and analyzed data to review potential client competency to determine if our service is applicable• Created surveys relevant to job position to match client needs with associate capabilities• Placed 200 daily outbound cold calls to match clientele requirements with applicant skills and experience• Composed job listings in an effective way to increase inbound applicant foot traffic

• Conducted interviews of candidates and determined suitable temporary employment placement for clients• Responsible for building and maintaining relationships with clients to assign over 200 candidates• Successfully filled vacancies at 11 job sites and reduced turn over by 25% at an additional two job sites• Succeeded in personally acquiring a new employer contract for employee placement• Managed tracking employee hours and calculating payroll on a weekly basis• Assisted with the collection of past dues from high debt clients working with the accounting office

• Solved over 200 technological issues on a weekly basis to help customers work more effectively• Completed five-week comprehensive training program on how to repair hardware/software tech issues• Received Employee of the Month September 2018 for high customer satisfaction rating