Matthew Simcoe Email & Phone Number

Australia

Perth, Western Australia, Australia

•Provide 1st and 2nd Level functional and technical application support to customers of Jenoptik proprietary IT applications•Trouble-shooting and resolving user application and database issues •Accurate and timely maintenance of service tickets within the ITSM system•Business analysis, eliciting requirements and documenting business processes•Application implementation, test and commissioning activities•Software testing and release management•Apply governance processes and standards in relation to all work performed to resolve incidents, manage problems and implement changes•Develop documentation, training materials and guides to support the use of technology•Provide training and advice in key application functionality to customers •Champion IT application support process improvements

Subiaco

• Support hardware and provide solutions for O365, Azure an Active Directory.• SharePoint Online Administration – Configure SharePoint web applications, Undertake SharePoint site configuration and customization in line with work package deliverables. Migrating SharePoint Sites using Sharegate. Provide SharePoint as a solution to the Variations Teams to register their data,• SQL Data Migration – Migrate SharePoint List, Excel to SQL.• PowerBI and SSRS Reports – Create Dashboards, Bar Graphs, Datasheets for the variations team. • Develop apps and workflows in PowerApps, Power Automate and K2 - for HR and also a Project Status application that integrates with Primavera P6 Data.• Power Automate and K2 Workflows - I have created automated flows using notifications of new requests requiring approvals after certain conditions and also updating data to different data sources.• Work well independently as well as part of a team• Self-motivated with the ability to set and meet deadlines with minimal supervision• Passion for knowledge and cross-training

Perth, Western Australia, Australia

• I was a part of their Inaugural team responsible for design, build and implementation of internal systems, databases and processes for our startup accounting and taxation fintech business and mobile application.• Involved with the initial design scoping and UI for the development of the mobile application.• Reported to founders and management on the deployment of the above along with the security of users and information between Xero and Sharepoint.

Perth

• Responsible for user access, creating/reengineering webpages and document libraries for manuals, guides and Standard Operating Procedures.• Created, Configured and Administered new Sites with Unique Permissions, List and Libraries, and included workflows and user groups. • Deployed and configured InfoPath forms, Lists, Web Parts to meet business requirements.• Provided front end training for users to content manage their site.• Configured Search Scopes and Excel Services in SSP.• Worked on installation of different environments and configuration of SharePoint 2010, Windows Server 2008 and SQL Server 2008 Enterprise edition and perform SharePoint migrations. • Troubleshoot issues and provide support by routinely testing the functionality, usability, and accessibility of online database features and various applications.• Responded to helpdesk and general IT inquiries; diagnosed and resolved issues and provided technical support for 2000+ users.• Researched and gathered materials as well as interfaced with customer and other vendors to determine end user needs for documentation.• Analyzed and monitored services and performance, and have governed access permission and Taxonomy.• Strong working knowledge of Incident/Request & Problem Management, also Change Management processes.• Perform and document software application configuration and/or coding, prepare and execute testing (unit, integration, performance, acceptance) and data conversions using standard tools and following established processes and guidelines. • General knowledge of Windows server operation, maintenance, networking, Active Directory, Windows Internet Information Server (IIS), and SSL certificates.• Work on ways to improve site performance.• Work with teams and customers to develop test plans and execute those plans.

Perth, Australia

With the team by taking on multiple responsibilities and assignments. I've been willing to go beyond my role and attempt difficult task to increase my skillset. I have continued to perform throughout the year and been looking for a better ways to improve the AMS processes. Key responsibilities include:Provide Sharepoint Suport for DOH employeesDevelopment for new sites for different departments.Provide solutions to users requirements from the tools available in SharePoint.front end training for users to content manage their site.; Development for new administration components in ASP.NET

Perth

Sharepoint 2007 Administration, Support and Development

Perth, Australia

Sharepoint 2010 Administration and Support

CCMS Application: Enhancements done in Coldfusion

CMS 2001/CMS2002 ASPSupport in Sharepoint 2007

Intranet - Uses Active Directory Security for each user which also extends its profile with SQL ServerJobbook System - This system records every job from the a list of clientsAsset Register System - Logs computer items used by every employee in the company works with LDAP and SQL ServerHelp Desk System - Staff Members can report software and hardware issues with this system and IT Staff can edit the report for end solution phase.Information and Support OfficerHardware troubleshooting and Email Filtering

Transition from vb to c sharpDeployment of the portal product and module installation for the clientConfiguration of IISResponsibilitiesMaintain content through a website portalUpdate Subscribers list for email module

Maintain the internet and intranet content and data. Create systems that improve the structure of the company.

Purchase Orders, Computer Asset Registrations, Back Up Maintenance, , Trouble Shooting, System Improvements, System Build Procedures