• Manage all pre-planning application consultation and engagement activities for a diverse range of clients including developers, local authorities, housing associations and charities.• Design and deliver key community engagement and placemaking projects including leading co-design workshops using online mapping and feedback tools, spatial design and virtual reality experiences as well as history tours, and pop-up site activation activities. • Build relationships with key stakeholders and local groups including community leaders, residents, youth groups, amenity groups, housing associations, local businesses and policymakers. • Work collaboratively with planners, architects and designers to ensure both developer and community needs are adequately addressed throughout the design process. • Work with in-house and agency design teams to develop marketing and communication collateral including newsletters, flyers, websites and event materials.• Led on the development and implementation of youth engagement programmes.• Led the implementation of one of the first estate regeneration ballots in London.• Implement robust monitoring, evaluation and reporting processes to support project planning functions, planning application submissions and long-term social impact assessments.

• Supported the design and planning of resident engagement workshops to consult the community on the redevelopment of the city’s main recreational areas. • Coordinated and supported a ‘Hackathon’ that brought together business and community leaders to address local problems. • Supported placemaking initiatives including the rollout of mobile libraries in public spaces. • Responding to and resolving residents’ queries and complaints. • Prepared reports for managers and resident groups. • Budget management.

• Project managed a large scale, community-led social housing rejuvenation project in a low socio-economic area. • Worked with different community stakeholders including: New Zealand Police, Housing Association and community leaders. • Planned, organised and delivered on-going community consultation including regular meetings, workshops and events. • Scoped and commissioned the establishment of a new community centre. • Developed and implemented council-wide plan for UNICEF Child and Youth Friendly Cities accreditation.• Engaged and supported community groups through outreach programmes. • Managed the Council’s community grants and external funding bids. • Developed processes for emergency preparedness to ensure the Council was well placed to provide a city-wide welfare response in a civil emergency such as an earthquake, flood or tsunami.

• Advising and helping community groups through funding processes.• Data analysis and reporting, for example comparing social housing, census and police data to inform strategic funding targets and outcomes. • Supporting the unit’s project, process and information needs by providing quality research, analysis and advice.• Developing strong internal and external relationships to support community focused outcomes.

• Programme development and implementation support including: university design studio for sustainable housing, recycling facility school tour, and a public art competition.• Provided administrative and project support to the Environmental Services team. • Data collection and analysis on environmental issues. • Conducted policy analysis and highlighted opportunities for more sustainable outcomes. • Maintained relationships with target stakeholders including the local community, business and internal staff.• Contributed to monitoring and evaluation systems such as producing surveys and reports. • Led on developing council marketing materials, including liaison with graphic designers and printers.• Responded to public enquiries for information.

• Researched and reviewed local, state and federal government best practice housing polices. • Provided analysis of local issues and policy advice to improve local government housing initiatives.

• Consulted community on their use of public spaces, businesses, housing and transport within their town centre and provided analysis of engagement and recommendations.

• Helped devise a survey on community attitudes towards local housing, public transport, public green-space and recreational facilities to inform the council’s strategic planning.