Matthew Smiley, Cpp

Matthew Smiley, Cpp Email and Phone Number

Regional Operations Manager @ Security Services Northwest
Kirkland, WA, US
Matthew Smiley, Cpp's Location
Greater Seattle Area, United States
Matthew Smiley, Cpp's Contact Details

Matthew Smiley, Cpp personal email

About Matthew Smiley, Cpp

Experienced Security Manager with a demonstrated history working within the security and investigations industry. Skilled in Operations Management, Team Building, Access Control Systems, CPTED, and Security Operations Assessment, Development, and Implementation. Strong operations professional with a Bachelor of Business Administration (B.B.A.) focused in Enterprise Management from University of Missouri-Kansas City.

Matthew Smiley, Cpp's Current Company Details
Security Services Northwest

Security Services Northwest

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Regional Operations Manager
Kirkland, WA, US
Matthew Smiley, Cpp Work Experience Details
  • Security Services Northwest
    Regional Operations Manager
    Security Services Northwest
    Kirkland, Wa, Us
  • Security Services Northwest
    Regional Operations Manager
    Security Services Northwest Oct 2022 - Present
    Seattle, Washington, United States
    Develop and implement a robust security operations program and regional emergency response capability. Create and maintain security plans for special events, ensuring the safety and security of all attendees, while minimizing potential risks and threats. Tailor security and safety measures to suit the unique needs of a diverse book of clients within my specified region. Serve as the regional security subject matter expert, providing guidance and leadership to ensure optimized physical security… Show more Develop and implement a robust security operations program and regional emergency response capability. Create and maintain security plans for special events, ensuring the safety and security of all attendees, while minimizing potential risks and threats. Tailor security and safety measures to suit the unique needs of a diverse book of clients within my specified region. Serve as the regional security subject matter expert, providing guidance and leadership to ensure optimized physical security operations. Foster strong relationships with local business partners to ensure cohesive and effective security programs. Coordinate and respond promptly and effectively to regional incidents, minimizing the impact on the business and its operations. Show less
  • Securitas Security Services Usa, Inc.
    Security Supervisor
    Securitas Security Services Usa, Inc. Jan 2018 - Oct 2022
    Greater Seattle Area
    Provide high quality security services for local Technology based company.Ensure all daily monitoring of electronic recording systems, patrols, and access control(LENEL) are conducted and recorded with the highest quality of service to the client.Work with other officers to help build a cohesive team environment.
  • Securitas Security Services Usa, Inc.
    Account Manager
    Securitas Security Services Usa, Inc. Aug 2017 - Dec 2017
    Overland Park, Ks
    Improved quality of service by leading, training, and coaching a team of security officers. Worked closely with security management to improve the quality of service and operational procedures.Oversaw new officer training and continuous veteran officer training to maximize productivity, and performance.Instructed officers on uniform appearance, general security knowledge, and client relations.Reduced spending waste by monitoring and correcting overtime expenses.Developed… Show more Improved quality of service by leading, training, and coaching a team of security officers. Worked closely with security management to improve the quality of service and operational procedures.Oversaw new officer training and continuous veteran officer training to maximize productivity, and performance.Instructed officers on uniform appearance, general security knowledge, and client relations.Reduced spending waste by monitoring and correcting overtime expenses.Developed policies and procedure to update and improve Post Orders. Show less
  • Securitas Security Services Usa, Inc.
    Site Supervisor
    Securitas Security Services Usa, Inc. Jul 2015 - Aug 2017
    Express-Scripts
    Drove productivity by leading, training, and coaching a team of contract security officers spanning 2 client sites. Liaised with client Corporate Security to set up and improve operational processes.Reduced spending waste by monitoring overtime expenses for corrective action.Coordinated multiple client departmental activity, on- and off-client site, to implement equipment and troubleshooting activities. Oversaw data center security and access control.Supervised the… Show more Drove productivity by leading, training, and coaching a team of contract security officers spanning 2 client sites. Liaised with client Corporate Security to set up and improve operational processes.Reduced spending waste by monitoring overtime expenses for corrective action.Coordinated multiple client departmental activity, on- and off-client site, to implement equipment and troubleshooting activities. Oversaw data center security and access control.Supervised the completion and reporting of various metrics, including monthly safety and security checks of fire extinguishers, access control systems, and vehicle inspections at both sites. Oversaw new officer training and continuous veteran officer training to maximize productivity, and performance.Lead team in providing the highest quality security to the client.Instructed officers on uniform appearance, client relations, and general security knowledge. Partnered with ESI Corporate Security management to implement new systems, while delivering advice for improving existing policies and procedures, emergency response, and risk mitigation.Updated post orders, shift functions, and additional duties documents to strengthen traceability and operational efficiency. Conducted site safety and security checklists for assigned and additional client sites, while coordinating checklists with the area security manager. Show less
  • Securitas Security Services Usa, Inc.
    Armed Flex Officer
    Securitas Security Services Usa, Inc. Apr 2015 - Jul 2015
    Kansas City, Missouri Area
    Support staffing requirements at accounts during shortages due to any number of reasons. Assist in start-ups at new accounts to include: working the site, writing post orders and training checklists and training newly assigned Security Officers. Work special assignments as required with limited notice, and work during “high need” periods.
  • Mars Petcare
    Utility Operator
    Mars Petcare Apr 2014 - Oct 2014
    Kansas City, Missouri Area
    Led a team of eight to improve quality and efficiency of our department. Primary function was to package for storage, finished product. Also labeling and tracking of product, to include inventory control FIFO, and accuracy, as well as appropriate use of personal protective equipment. Trained and certified for forklift driver, confined space and all user levels of LOTO.
  • Ameritas Protection Services
    Security Officer
    Ameritas Protection Services Apr 2011 - Feb 2014
    Responsible for safeguarding the residents, customers, employees, general public, facilities, equipment, and supplies at a variety of residential and commercial locations. Patrolled assigned areas from a vehicle or on foot while observing activities to prevent hazardous and criminal conduct. Ensured compliance with established rules, regulations, procedures, and local laws pertaining to safety and personal conduct. Provided thorough and comprehensive incident reports in writing to senior… Show more Responsible for safeguarding the residents, customers, employees, general public, facilities, equipment, and supplies at a variety of residential and commercial locations. Patrolled assigned areas from a vehicle or on foot while observing activities to prevent hazardous and criminal conduct. Ensured compliance with established rules, regulations, procedures, and local laws pertaining to safety and personal conduct. Provided thorough and comprehensive incident reports in writing to senior leadership. When necessary, coordinated with adjacent security officers, local law enforcement, and EMS personnel to manage critical situations. Show less
  • Citizens Protection
    Operations Manager
    Citizens Protection Jun 2008 - Apr 2011
    Oversaw account management and business development for a locally owned security firm. Directed the training, scheduling, and evaluations of all new and existing security officers. Supervised all security operations and reviewed all daily reports. Developed security policies and procedures for all assigned patrol locations and established security priorities. Ensured supply met demand by procuring and reviewing all security equipment and vehicles, while focusing on cost savings.… Show more Oversaw account management and business development for a locally owned security firm. Directed the training, scheduling, and evaluations of all new and existing security officers. Supervised all security operations and reviewed all daily reports. Developed security policies and procedures for all assigned patrol locations and established security priorities. Ensured supply met demand by procuring and reviewing all security equipment and vehicles, while focusing on cost savings. Coordinated directly with clients to identify and advise potential risks, while developing physical security plans to meet their needs.Ensured employees maintained all necessary certifications and licenses for compliance with regulatory protocol. Show less
  • Metropolitan Patrol
    Security Officer
    Metropolitan Patrol Oct 2007 - Jun 2008
    Kansas City, Missouri Area
    Responsible for safeguarding the residents, customers, employees, general public, facilities, equipment, and supplies at a variety of residential and commercial locations. Patrolled assigned areas from a vehicle or on foot while observing activities to prevent hazardous and criminal conduct. Ensured compliance with established rules, regulations, procedures, and local laws pertaining to safety and personal conduct. Provided thorough and comprehensive incident reports in writing to senior… Show more Responsible for safeguarding the residents, customers, employees, general public, facilities, equipment, and supplies at a variety of residential and commercial locations. Patrolled assigned areas from a vehicle or on foot while observing activities to prevent hazardous and criminal conduct. Ensured compliance with established rules, regulations, procedures, and local laws pertaining to safety and personal conduct. Provided thorough and comprehensive incident reports in writing to senior leadership. When necessary, coordinated with adjacent security officers, local law enforcement, and EMS personnel to manage critical situations. Show less
  • Royal Movers
    Operations Manager
    Royal Movers Apr 2005 - Sep 2007
    Directed the day to day operations for a local family-owned residential/commercial moving company with 10 employees. Scheduled, tracked, and resourced all jobs. Ensured that appropriate staffing and equipment were assigned daily to each jobsite. Responsible for training, evaluating, and supervising all company employees as well as making hiring, retention, and termination decisions. Served as the primary point of contact for customers to resolve any issues or concerns. Maintained company… Show more Directed the day to day operations for a local family-owned residential/commercial moving company with 10 employees. Scheduled, tracked, and resourced all jobs. Ensured that appropriate staffing and equipment were assigned daily to each jobsite. Responsible for training, evaluating, and supervising all company employees as well as making hiring, retention, and termination decisions. Served as the primary point of contact for customers to resolve any issues or concerns. Maintained company compliance with all applicable state, local and federal transportation regulations. Oversaw the company’s safety and risk management program. Coordinated with outside vendors for equipment and maintenance needs. Show less

Matthew Smiley, Cpp Skills

Training Leadership Customer Service Security Microsoft Office Public Speaking Team Building Operations Management Management Microsoft Excel Microsoft Word Powerpoint Teamwork Research First Aid Windows Team Leadership English Physical Security Business Analysis Strategic Planning Information Systems Business Development Data Analysis Process Improvement Closed Circuit Television Investigation Public Safety Military Operations Time Management Communication Cardiopulmonary Resuscitation Firearms Handling Access Control Corporate Security Customer Satisfaction Inventory Management Risk Assessment Enterprise Risk Management Small Business Financial Management Conflict Management Emergency Planning Emergency Management

Matthew Smiley, Cpp Education Details

Frequently Asked Questions about Matthew Smiley, Cpp

What company does Matthew Smiley, Cpp work for?

Matthew Smiley, Cpp works for Security Services Northwest

What is Matthew Smiley, Cpp's role at the current company?

Matthew Smiley, Cpp's current role is Regional Operations Manager.

What is Matthew Smiley, Cpp's email address?

Matthew Smiley, Cpp's email address is ma****@****zon.net

What schools did Matthew Smiley, Cpp attend?

Matthew Smiley, Cpp attended University Of Missouri-Kansas City, Truman Highschool.

What are some of Matthew Smiley, Cpp's interests?

Matthew Smiley, Cpp has interest in Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Matthew Smiley, Cpp known for?

Matthew Smiley, Cpp has skills like Training, Leadership, Customer Service, Security, Microsoft Office, Public Speaking, Team Building, Operations Management, Management, Microsoft Excel, Microsoft Word, Powerpoint.

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