Prepare, process, and maintain records including deposits and distributions.Balance and maintain security of cash banks.Effectively use all necessary equipment and software, including Microsoft Excel.

Answer customer questions in person and via phone; provide prompt, courteous, and helpful responses.Coordinate reservations and carryout orders; successfully juggle many reservation requests simultaneously.Greet incoming customers with a positive attitude and guide them to their tables.Prepare seating for small and large incoming reservations.Maintain orderly appearance throughout the restaurant.Maintain extensive knowledge of the menu; answer customer questions and ensure allergies and dietary restrictions are noted.Collaborate with coworkers to ensure all tables are covered.Anticipate diner needs and act on them proactively.

Implement and enforce all restaurant standards in accordance with food safety guidelinesManage financial aspects of the restaurant including sales, costs, and fixed assetsResolve customer complaints about food quality or service through company standardsOrder supplies such as tableware, cooking utensils and cleaning itemsOversee restaurant operations, kitchen, and waitstaff employeesPromote the development of associates and supervisors through annual performance reviews

Tasked with creating a restaurant in collaboration with other internship participants.Attended virtual speaking engagements hosted by Lettuce Entertain You Restaurant Group professionals. Completed exercises pertaining to restaurant industry financials, menu creation, and marketing in part of the creating a restaurant task.