Matthew Southgate Email & Phone Number

England, United Kingdom

Ruddington, Nottingham, Gb

Nottingham, Gb

Nottingham, Gb

Costa Mesa, Ca, Us

Sole product management responsibility for a £9.2m portfolio of consumer segmentation products; most notably, Mosaic, Experian’s market leading consumer segmentation product. My portfolio is in its seventh consecutive year of revenue growth; currently +16% v’s prior year.Strategic Direction: - Responsible for developing product plans, roadmaps, future trajectory and being the sole focal point for decisions relating to my product portfolio. - Consulting with numerous internal departments to ensure product development plans are compliant, commercially viable, feasible and ultimately provide a clear direction for the future of my products.Product Development: - I am involved in the acquisition of 3rd party consumer data, ensuring it is sourced in a compliant way and procured on the best possible terms for use by the data science and application development resource I lead to market-driven development of consumer segmentation products.Sales Enablement: - Working with commercial, marketing and sales functions to deliver market-ready products that have the necessary supporting material, price point and key messages for the target market.

London, Newham, Gb

Approached directly to take the role of Head of Analytics and put customer analytics at the very heart of Gala Casinos. I was tasked with building my teams profile and delivering a step change in the activity undertaken at a national and local level; supporting 24 casino sites and all central functions.Data Warehouse: - £375k cross functional project to build a first class analytics platform – I was responsible for the full end to end process; from outlining the scope through to delivery.Customer Level Reporting & Information Suite: - Creation of a dynamic suite of reporting tools allowing the business swift access to customer information, enabling informed decisions from the executive board down to local casino level.Single Point of Contact, Single Source of Truth: - Re-establishing working relationship where, through extended periods of business change, they had deteriorated to regain trust and buy-in to the value of the insight my team could provide. - Through demonstration of capability, no decision is made without information from my team.

Deerfield, Il, Us

By scoping and determining the role of this team I was able to improve and develop my management skills. In my first year I exceeded expectations whilst delivering record breaking performance in many aspects of the Loyalty Direct Mail communication programme.Team Creation: - Recruit, refine, shape and develop role of the Loyalty Analysis Team within C&MI and the wider Loyalty team.Line Management: - Responsible for performance, resource and development of four analysts.Process Redesign: - Deconstruct and improve Loyalty direct mail communications to ensure consistency of output and reduction of man hours expended through process efficiency and leveraging system expertise.Relationship Management: - Build, manage and develop relationships with many different functions within the Support Office. Loyalty, Comms, Finance, Category Teams and IS&T.

London, Newham, Gb

During my time in this role I became the single point of contact for all Bingo clubs, Regional managers, Marketing, IT and members of the executive board.Line Management: - Responsibility for the performance of two experienced analysts, managing their resource and helping them to develop new skills.Third Party Relationships: - Creating, developing and maintaining working relationships with numerous third parties from differing areas. These range from Creative, Artwork, Mailing/Fulfilment Houses and Loyalty.Bingo Vision: - Scope, creation, implementation and automated delivery of a cohesive operational view for 156 Gala Bingo clubs to allow for fast access to key performance data specific to their business.

Coventry, Gb

Sole creator of Prospect Value and Customer Churn models; £2m benefit per annum: - Utilised optimisation techniques to identify value cut-offs for use in pursuit of new customers - Resident consultant for propensity modelling within Customer Insight.Implementation of value as a customer measure for the business: - Scoped, developed and communicated a tactical value solution.Implementation and communication of the consumer segmentation: - Ensuring use and understanding for key internal stakeholders.