➤ Leading operations for a newly developed product management role to bring focus to the Less than Container Line (LCL) product by developing and implementing a Global LCL strategy while reporting to the Senior VP of Global Ocean Services.➤ Developing the global LCL platform, providing pricing guidance with focus on global tenders, managing LCL carrier base, and guiding the sales network on LCL product and sales strategies.➤ Directing budgeting, reporting, and planning by collaborating with senior stakeholders to meet corporate goals and objectives for sales/profitability as well as to identify and address problems or opportunities for the company.➤ Forecasting business requirements and analyzing variances, while tracking vendor pricing, and driving operations resulting in 20% YOY volume growth in targeted global account base. ➤ Reviewing Global RFQs and response submissions and visiting VIP clients, establishing exception approval criteria for global carrier management, and performing quarterly rate reviews and negotiations with globally nominated providers.

➤ Directed national operations for 160 weekly LCL consolidation services in 6 US gateways and directed 14 branches with 220 team members for a $150M US ocean consolidator with a weekly domestic repositioning volume of 1M kg.➤ Negotiated global agency agreements and led the onboarding of new agent relationships globally as well as established a domestic TMS program integrating into company operating system and customer and agent facing products.➤ Executed strategic initiatives, developed standard operating procedures, streamlined workflows, and implemented strict cost controls to support sustainable scalability while providing IT operations leadership and system support.➤ Managed a team of 12 software development professionals responsible for design and development of company operating software, website, EDI integration, rating program, portal, and business analytics.➤ Drove or contributed to negotiations for all software and SAAS service contracts, ocean contracts, LTL trucker contracts, CFS rate and operations agreements, and liability claims over set claim value.➤ Oversaw team member staffing levels, planned and reviewed compensation or promotions, created, implemented, and enforced policies or procedures, and analyzed process workflows.➤ Worked collaboratively with leadership to develop budgets that resulted in cost savings as well as hired and managed the domestic operations team before turning it into a stand-alone branch.

Branch Manager – CaroTrans International – 2000 to 2008Branch Manager – Conterm Consolidation Services – 1998 to 2000Sales Manager – Conterm Consolidation Services – 1996 to 1998Sales Representative – Direct Container Line – 1995 to 1996Sales Manager – Damco Maritime – 1992 to 1995Sales Representative – Independent Cargo Express – 1989 to 1992