Matthew Staley Email & Phone Number

Springfield, Illinois Metropolitan Area

Analyze individual store operations for opportunities based on key financial metrics. Bringing the bottom performers up and moving the needle with the top performers as well. Provide coaching and training to store teams in best practices and daily behaviors and process flows to improve performance and profitability.

Increased profitability in a new location in a new format.Also assisted in opening new concept as pre-opening team.

Northeast Missouri

Direct the day to day operations of a full service supermarket. Part of pre-opening team for brand new operation in a brand new market.Accountability for the operation of the store ensuring maximum sales and profitability through merchandising, inventory and expense control, human resources management, and managing operating costs. Including analyzing and adjusting to daily shrink totals to maximize margins. P&L accountability.Ensuring appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked. This includes establishing and maintaining excellent working relationships with all vendors and suppliers. Treat customers as guests with respect and courtesy while providing them with quick, friendly service. This includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Maximum Customer Care.

Columbia,Mo

Accountable for overall operation and performance of high volume specialty perishable department.Opened brand new location in a brand new market. Part of pre-opening team. Train, manage, and directly supervise 18 employees in fast paced high volume specialty retail environment.Knowledgeable in Natural, Organic, Never Ever, and other marketing strategies. Merchandised for maximum sales and profits.Brought current operation to profitability from grand opening to present quicker than any location in company’s history to date.

Missouri Market

Retail support given to lines from manufacturers in Natural and Organic, Ethnic and Specialty sections. Maintain store call coverage for Kroger Food Stores in Missouri. Help retail units understand the wellness movement, how best to approach and facilitate growth.Execute plan-o-grams and shelf schematics including category update schedules, never missing a deadline and always accurate. Attend scheduled new store resets, existing store reset projects and store remodels. Fixture assembly, POS Placement. Educate Natural Foods/Bulk Managers on products and trends.Continuity Coverage: Perform Store Tracker Audits; resolve any issues by working with Store Management. New item introductions, Void Corrections, Product Rotation, Date Checks and Application of Marketing Materials and IRCs. Taking care of issues quickly and accurately.

Intermountain West, Mid-West Usa

Train, manage, and supervise employees in fast paced high volume environments. Lead teams to positive sales increase in highly competitive market environments.Adhere to and promote compliance with company policies and procedures related to safety guidelines, Key Retailing best practices, food safety, and union contracts.Utilize all tools related to business to achieve key financial results. Analyze weekly reports and P&L statements to measure progress and make adjustments towards reaching these goals.Establish accountability to motivate and promote strong team performanceManage and control inventory and supply costs as well as labor expenses to bring more money to the bottom line. Assist with special projects within the division including store grand openings and multi-unit reset schedules Designated as a trainer by leadership teams in every district and every division I served in. Worked with new store management trainees and new Meat Department Managers.Effectively communicated to individuals at every level of the organizationParticipated on Grand Opening Teams as Meat Service TrainerOver 25 years of extensive public contact resulting in superior customer service levels. Consistent personal mystery shopper scores at 100%Member of Employee Representative CouncilChairman, Store Safety Committees

Grand Junction, Colorado Area

Providing premier customer service, including greeting them and responding to questionsCutting and preparing all varieties and cuts of meat, including the safe operation of toolsDynamically selling product by providing customers with information needed to make product-related decisionsHelping to verify and unload meat deliveries from trucksMaintaining, filling and rotating product in meat casesMoving meat from coolers to cutting area and returning meat to coolersTraining other associates as neededMaintaining high standards for product guidelines in sanitation, freshness, trim and cuttingCleaning equipmentAssisting in other duties as assignedCompleted meat apprenticeship and additionally learned to write ads with current market information and schedule labor.