Matthew Strachan Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Canada Area

Edmonton

Help Desk Analyst and On Site SupportWorked on the help desk with over 700+ users and also did dispatching for Account ManagersBusiness is currently number 32 on the Alberta's Fast Growth 50 Did a back up environment migration for our clients (organized project and distributed assignments)Trusted to work at home and manage my own schedule Worked on over 50+ different environments including:-Active Directory 2007, 2010 and 2013-Exchange 2007, 2010 and 2013-Office 365-Windows XP, 7, 8, 10 and MAC OS-Accounting programs SAGE and Quickbooks-Worked with mainly CISCO and Fortinet routers-Android, Apple and Blackberry mobile devices-On site desktop setups

Edmonton, Canada Area

Orchestrated the United Way Campaign for 2014 Worked on 100+ different environments including SITE Energy Services On Site and Help Desk Analyst Responsible for my own schedule including site visits and server updates Responsible for user counts and reporting it to third party license suppliers Acronis Imaging of laptops and desktops for large coorperationsLeft to focus on my final semester of my degree

Bachelor'S Degree, Technology Management

Activities and Societies: Created and managed an ESL Star Craft 2 team for NAIT that played other Universities around Canada.

Diploma, Business Analysis

Courses Completed for Diploma: 3D Modeling and Animation 1 Application Programming Applied Problem Solving Business Analysis 1 Business.